Coeur D'Alene Honda

Salesman was great, but.. Finance manager was unprofessional and became a bit angry after we refused extended warranty. He yelled at the salesman which made us uncomfortable.To Finance manager was unprofessional and became a bit angry after we refused extended warranty. He yelled at the salesman which made us uncomfortable.Too bad, because our salesman Terry Koenig was fantastic. Showed us how everything worked and appreciated that we purchasing a car fro him. Very professional. Would definitely buy from him again, but not this dealership. More

No pressure Went in here to look at a new car just for the heck of it as I had a 2013 honda crv and was thinking about upgrading. Talked with Logan who was amazin Went in here to look at a new car just for the heck of it as I had a 2013 honda crv and was thinking about upgrading. Talked with Logan who was amazing!!! If you want a car salesman that is nice and no pressure at all he's your man, he spent a lot of time with us and not only that we were able to go home and think about it! Go back the next day with more questions and then they let us leave the lot again! It was wonderful I never felt like he was pushing for the sale!! I would go back to him anytime! I hate feeling pressured and hearing "What can I do to make this sale" he never said that and listened to us and what we could do and not do :) I'm counting on all my future encounters with CDA honda to be as helpful! Thank you Logan!! Your amazing! More

Poor customer service Overpriced vehicle and improper tax calculation resulting in unanticipated $300 in order to get my plates. No return phone calls from service. No expl Overpriced vehicle and improper tax calculation resulting in unanticipated $300 in order to get my plates. No return phone calls from service. No explanation of work done and had no idea how to use my auto start key. More

Love my new 2016 Pilot! Good price, knowledgeable sales personnel, available demo, closer to home than the Spokane dealerships. Fairly efficient with the paperwork. Could ha Good price, knowledgeable sales personnel, available demo, closer to home than the Spokane dealerships. Fairly efficient with the paperwork. Could have done a little better demonstrating how to get along with all the new stuff on the car. Had to figure out the radio settings, where the jack was stored, how to lower the third row of seats etc. for myself. More

Logan Koenig displayed exemplary service throughout. I just took possession of a new Honda HR-V. Logan Koenig worked tirelessly with me in order to assist in getting the exact model and trim line that I I just took possession of a new Honda HR-V. Logan Koenig worked tirelessly with me in order to assist in getting the exact model and trim line that I wanted. It was a special order from the factory for a brand new model and I was advised that it would take quite a bit of time to get this vehicle in for me. Logan was always courteous and responsive during the three months that it took to deliver my car from the factory. He was sincere, honest and willing to answer my numerous questions and concerns. I would highly Logan Koenig, a fine young man who works very hard to help his lucky customers. More

best car buying experience Terry Koenig made this experience the best, because of his knowledge of the cars he is selling and his considerate and congenial manner he presented t Terry Koenig made this experience the best, because of his knowledge of the cars he is selling and his considerate and congenial manner he presented the car and information about it. Also because he took the time to thoroughly go through the mechanics of how everything on the car works, answering all my questions about it. More

Excellent Customer Service! Terry was extremely knowledgeable on every aspect of the Honda. He was excited and proud of the cars and all they have to offer. He was also proud t Terry was extremely knowledgeable on every aspect of the Honda. He was excited and proud of the cars and all they have to offer. He was also proud to work for Cda Honda and praised what a great company they are. It was refreshing to work with someone so sincere and positive! More

CdA Honda and Terry Koenig are tops. We have had excellent service on our cars. Terry Koenig knew the products well and we really like our new CRV. Sales and service staff are all friend We have had excellent service on our cars. Terry Koenig knew the products well and we really like our new CRV. Sales and service staff are all friendly and helpful, More

Terryy Koenig has incredible product knowledge There was no hard sell here. Terry simply showed us the safety features of the CRV then went from there explaining the numerous other features of the There was no hard sell here. Terry simply showed us the safety features of the CRV then went from there explaining the numerous other features of the vehicle and how to operate the car. There was absolutely no pressure to buy and even the negotiating process was stress free. We left feeling we had bought the best vehicle at the correct price. I am highly recommending CDA Honda and Terry Koenig. More

Terry koenig Terry was super curteous, super friendly, and super helpful . When I buy my next car there he's my guy . Way to go Terry Thanks , Mario Carrier Terry was super curteous, super friendly, and super helpful . When I buy my next car there he's my guy . Way to go Terry Thanks , Mario Carrier More