Coconut Point Ford

Service department Very rude service manager My 2016 Ford F-250 has been in there shop having motor work done. I go t pickup and there is a dent in the side of my truck Very rude service manager My 2016 Ford F-250 has been in there shop having motor work done. I go t pickup and there is a dent in the side of my truck showed it to victor and he said that could not prove that they did it and they were not responble for dents. Instead of going to ask the mechanic if he did it he just refused to fix it. And also when picking up truck they had no paper work on what they did More

Service Ever time my wife and I Desiree and Victor always take care of us. Thank you. The dealership is beautiful and all the employees treat us great. Bonni Ever time my wife and I Desiree and Victor always take care of us. Thank you. The dealership is beautiful and all the employees treat us great. Bonnie in sales when we bought the car was very patient with us we will always service our vehicle there More

Joe was great called me back and handled the problem Great service, I thought I had an issue and Joe called back and handled it very well , I was very please with the outcome. thank you Great service, I thought I had an issue and Joe called back and handled it very well , I was very please with the outcome. thank you More

Wonderful Experience Yhe service department was friendly and efficient. From scheduling the appointment to picking up the car it was seamless and i will definitely be bac Yhe service department was friendly and efficient. From scheduling the appointment to picking up the car it was seamless and i will definitely be back. More

Amazing experience This dealership is so great to work with! They are so helpful and make things so easy to understand. Campbell is so upfront and honest with his dealin This dealership is so great to work with! They are so helpful and make things so easy to understand. Campbell is so upfront and honest with his dealings, it's no wonder this is the best Ford dealership in the Fort Myers/Naples area! More

Rescind previous review. Victor the service director very helpful in explaining charges. Service advisor Deserie, wonderful. Good job folks, keep it up!! Had I known about t Victor the service director very helpful in explaining charges. Service advisor Deserie, wonderful. Good job folks, keep it up!! Had I known about this dealership before I wouldn't have waited to use it. More

Quick Service Center The on line appointment process is a scam. Told it's a Corp program which I would think the local dealer has more control over. Made the appointment, The on line appointment process is a scam. Told it's a Corp program which I would think the local dealer has more control over. Made the appointment, showed up and found up it's a 1st come 1st serve. Sat over a hour. More

Great Service Center & Employees I took my Chrysler 300 in for service on January 9, 2017 and it was one of the best experiences I've ever had at a service center. I needed a flat ti I took my Chrysler 300 in for service on January 9, 2017 and it was one of the best experiences I've ever had at a service center. I needed a flat tire fixed, an oil change and a car wash. Mike Yurczak got me all set up and everything was taken care of. Mike is an asset to this company and is the reason for this review. I always go here and will keep returning. The waiting area is pleasant and makes the wait easier. This place was very busy and the reason why is it's employees. Thanks to everyone that worked on my car. Kenneth Kuchar More

New Car Purchase I recently purchased a 2017 Expedition from this Dealership through Joe Bammer the salesman. Can not say enough about the professionalism and attenti I recently purchased a 2017 Expedition from this Dealership through Joe Bammer the salesman. Can not say enough about the professionalism and attention to detail demonstrated by not only Joe but Bobby Collins, the manager as well. Both individuals were a pleasure to deal with. No pressure, good results and did exactly what they said they would do. Stand-up guys! I would highly recommend both gentleman to deal with for a new auto purchase now and in the future! More

Service Steve in service was one the best service managers I ever dealt with he made me feel like family not a number. Great job Steve thank you Martin fro Steve in service was one the best service managers I ever dealt with he made me feel like family not a number. Great job Steve thank you Martin from fountain lakes said hello Along with all of your other customers That live here. It's hard now a days to find some one With so much energy and compassion More