Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Coconut Point Ford
Estero, FL
1,125 Reviews
When you're looking for a reliable nearby Ford dealer with good reviews, you can stop your search here. Coconut Point Ford has a team of experts committed to helping you find the perfect new or used car for your lifestyle. Whether you want to come in for a test-drive or stop by our Ford service department for any maintenance needs your vehicle may require, you'll love the care and attention you receive here. We have convenient hours that make scheduling a visit around your busy schedule a breeze, so don't hesitate to visit our family-owned and -operated Ford dealership in Estero and see all that we can do for you today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,125 reviews
February 26, 2012
He was very rude with a bad attitude I herd no one likes him that works there. I will never come back there again as long as he is still working there. him that works there. I will never come back there again as long as he is still working there. More
by 12choppers
Employees Worked With
Victor Hyer
January 29, 2012
BOBBY WENT WAY OUT OF HIS WAY TO HELP MY SON GET HIS CAR.BOTH WITH PRICE AND WHAT HE WANTED. OTHER DEALERSHIPS WOULD NOT GIVE MY SON THE TIME OF THE DAY..WE WILL BE BACK CAR.BOTH WITH PRICE AND WHAT HE WANTED. OTHER DEALERSHIPS WOULD NOT GIVE MY SON THE TIME OF THE DAY..WE WILL BE BACK More
by GULFCOASTJOHN
Employees Worked With
BOBBY COLLINS
November 21, 2011
Not convinced I got good deal on my lease. Closing was so fast that it was hard to follow--business manager was very short on clear explanation. I suspect that a higher rate was quoted so that they could mak fast that it was hard to follow--business manager was very short on clear explanation. I suspect that a higher rate was quoted so that they could make a big thing out of getting a lower rate later. More
by fchertel
Employees Worked With
don't remember
October 19, 2011
I recently purchased a 2012 Ford Fusion from Coconut Point Ford. It truly was a great experience. Mr. Richard Miller was my sales person and he had to be the best sales person I have had from a dealersh Point Ford. It truly was a great experience. Mr. Richard Miller was my sales person and he had to be the best sales person I have had from a dealership. I have purchased Fords for the past 20 years and this was a truly satisfying experience. Mr. Miller was so thorough, patient and most understanding to my needs in purchasing an auto. He made me feel comfortable and was able to answer all my questions. He did a fantastic job, as I left your dealership with a new automobile that I am very happy with. When I picked up the car, Mr. Miller made sure that I understood the features and how they worked. He did not rush and took his time. I don't believe I ever that before. He certainly went above and beyond with customer service. Out of 1 to 10.....he was a 100! In addition, all your staff were so friendly while I was there. It was evident that your dealership does a great service as I watched the dealings in the showroom. I would recommend Coconut Point to anyone searching for a car and I surely would recommend them to deal with Mr. Miller. Thank you Mr. Collins for a great staff and a great experience. More
by won't tell
Employees Worked With
Mr. Miller and Bobby Collins
May 04, 2011
Deplorable service. On the surface all seems good and well. The advertised ethics of sell a lot for a little are a scam. The sales man quoted me an OTD price and my failure of follow through resulted in well. The advertised ethics of sell a lot for a little are a scam. The sales man quoted me an OTD price and my failure of follow through resulted in an additional $400+ added to the sale. The my title transfer was botch and ended up costing me $40 to get a new sticker. When I went to the dealer to talk about some form of reasonable compensation. He offered up a car wash. Great! What I got was a discounted car wash! So now I am out even more money. If you do business with them make sure you read and re-read what you are signing. I know some this could have been avoided if I had followed my own advise. More
by WorksminiS
Employees Worked With
Billy M
