Coconut Point Ford

Joe was great called me back and handled the problem Great service, I thought I had an issue and Joe called back and handled it very well , I was very please with the outcome. thank you Great service, I thought I had an issue and Joe called back and handled it very well , I was very please with the outcome. thank you More

Wonderful Experience Yhe service department was friendly and efficient. From scheduling the appointment to picking up the car it was seamless and i will definitely be bac Yhe service department was friendly and efficient. From scheduling the appointment to picking up the car it was seamless and i will definitely be back. More

Amazing experience This dealership is so great to work with! They are so helpful and make things so easy to understand. Campbell is so upfront and honest with his dealin This dealership is so great to work with! They are so helpful and make things so easy to understand. Campbell is so upfront and honest with his dealings, it's no wonder this is the best Ford dealership in the Fort Myers/Naples area! More

Rescind previous review. Victor the service director very helpful in explaining charges. Service advisor Deserie, wonderful. Good job folks, keep it up!! Had I known about t Victor the service director very helpful in explaining charges. Service advisor Deserie, wonderful. Good job folks, keep it up!! Had I known about this dealership before I wouldn't have waited to use it. More

Quick Service Center The on line appointment process is a scam. Told it's a Corp program which I would think the local dealer has more control over. Made the appointment, The on line appointment process is a scam. Told it's a Corp program which I would think the local dealer has more control over. Made the appointment, showed up and found up it's a 1st come 1st serve. Sat over a hour. More

Great Service Center & Employees I took my Chrysler 300 in for service on January 9, 2017 and it was one of the best experiences I've ever had at a service center. I needed a flat ti I took my Chrysler 300 in for service on January 9, 2017 and it was one of the best experiences I've ever had at a service center. I needed a flat tire fixed, an oil change and a car wash. Mike Yurczak got me all set up and everything was taken care of. Mike is an asset to this company and is the reason for this review. I always go here and will keep returning. The waiting area is pleasant and makes the wait easier. This place was very busy and the reason why is it's employees. Thanks to everyone that worked on my car. Kenneth Kuchar More

New Car Purchase I recently purchased a 2017 Expedition from this Dealership through Joe Bammer the salesman. Can not say enough about the professionalism and attenti I recently purchased a 2017 Expedition from this Dealership through Joe Bammer the salesman. Can not say enough about the professionalism and attention to detail demonstrated by not only Joe but Bobby Collins, the manager as well. Both individuals were a pleasure to deal with. No pressure, good results and did exactly what they said they would do. Stand-up guys! I would highly recommend both gentleman to deal with for a new auto purchase now and in the future! More

Service Steve in service was one the best service managers I ever dealt with he made me feel like family not a number. Great job Steve thank you Martin fro Steve in service was one the best service managers I ever dealt with he made me feel like family not a number. Great job Steve thank you Martin from fountain lakes said hello Along with all of your other customers That live here. It's hard now a days to find some one With so much energy and compassion More

Sunday after hitting a pothole in a Ford Flex. Dealership replaced six spark plugs one ignition coil my total bill was $750. normal cost for changing spark plugs $180 normal cost of for replacin Dealership replaced six spark plugs one ignition coil my total bill was $750. normal cost for changing spark plugs $180 normal cost of for replacing ignition coil all 6 is$288 I already placed one coil. I told the service manager How unhappy was with the overcharge,he walked away and closed his office door . Extremely disappointed in the service and plan never did buy another Ford product again. More

Great no pressure experience Sal was the best car cells man I have ever worked with. No pressure switc cells man I have ever worked with. No pressure,fast service and was agreeab Sal was the best car cells man I have ever worked with. No pressure switc cells man I have ever worked with. No pressure,fast service and was agreeable to making a good deal. We will definitely be returning to this dealership. More