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Coconut Creek Hyundai - Service Center
Coconut Creek, FL
61 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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61 Reviews of Coconut Creek Hyundai - Service Center
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March 16, 2020
Coconut Creek Automotive is an excellent place to buy a vehicle and get your car serviced. It’s a good clean place and friendly service staff vehicle and get your car serviced. It’s a good clean place and friendly service staff More
by Joyful921a
Employees Worked With
Aaron Williamson
March 13, 2020
Coconut Creek Hyundai provided excellent quality service. Brian P was very attentive to my issues concerning my vehicle. He was able to get everything completed within 40 minutes. Great job!! Brian P was very attentive to my issues concerning my vehicle. He was able to get everything completed within 40 minutes. Great job!! More
by Marv
Employees Worked With
Brian Payne
March 10, 2020
Lydia our service advisor and service department are excellent. The service area is a very clean environment and provides a professional , pleasant experience. Thank you Lydia for your excellent custom excellent. The service area is a very clean environment and provides a professional , pleasant experience. Thank you Lydia for your excellent customer care. More
by lj7
Employees Worked With
Lydia Difinizio
November 21, 2019
True professionalism From Jill to Gabriel the service was outstanding. Followup communication and doing their best to serve, This is my 4th Hyuandai and they have earned m From Jill to Gabriel the service was outstanding. Followup communication and doing their best to serve, This is my 4th Hyuandai and they have earned my loyalty.When considering a service, I utilize yelp and TripAdvisor and invariably, others experience matches my own. When someone cares about the customer and their job, it shows. Kudos to Jill,Gabriel and the CC Hyuandai servicedepartment. I googled best pizza in Coral Springs, and theywere right. Same goes here. More
by steeler008
Employees Worked With
Jill Gabriel
April 06, 2019
Worst Customer Service! Can’t get service appointment Have been trying to get a service appt for 2 weeks and get dealership to make good on fixing body damage on new car they delivered. Bought 2 cars from Have been trying to get a service appt for 2 weeks and get dealership to make good on fixing body damage on new car they delivered. Bought 2 cars from them and can’t get a return call!! Worst dealership ever!!! They sell you car and then they do not care about anything else. Can not get anyone to answer a phone. You just go around their automated phone system and all mailboxes are full. Will never buy or recommend you again!! More
by Upset buyer
Employees Worked With
Stanley Marchena
January 10, 2019
High Quality Ethical Service It is not often you are given a quote and subsequently authorize a dealer to proceed with the work and you receive a callback saying the original esti It is not often you are given a quote and subsequently authorize a dealer to proceed with the work and you receive a callback saying the original estimate was not the issue after all and the repair performed was only a fraction of the original estimate. If this is Coconut Creek Hyundai's regular business practice they will be destined for a long and profitable run. It restores faith in people and companies that prioritize their customers above all else. Thank you Abe Levensteim for your attention to my issue. More
by thankstoo
Employees Worked With
Abe Levensteim
September 23, 2018
complete waste of human experience I was at this dealership because the expensive sports model a friend was driving was a lemon and she was sobbing uncontrollably while trying to get th I was at this dealership because the expensive sports model a friend was driving was a lemon and she was sobbing uncontrollably while trying to get the men in service to either fix it or replace it. She had been fighting for months because the vehicle was unsafe; a fact the service managers knew. However, we were told Hyundai knows about the issues and says "its ok". We asked for the general manager and he refused to meet with us. We were then given to a sales manager who also didn't want to help. I then asked for the name and number of the Area Manager for the dealership and the sales manager decided to sit down and talk. It wasn't until the salesman who had sold her the car joined us that we actually got somewhere. In the end, they gave her a 2018 GT in replacement of the lemon she was driving. It took all afternoon and was just another reason I, personally, would never shop that dealership, drive a Hyundai or recommend the brand. Awful management....awful service managers....an awful way to spend a day. More
by Hfarnham
Employees Worked With
dont know
August 25, 2018
Complaint against Mr Bianco, service mngr. I took,my 2016 tucson turbo for oil change. Mr Bianco told my service guy I had bad brakes, dirt exhaust system, and a nail on the side of my rear tir I took,my 2016 tucson turbo for oil change. Mr Bianco told my service guy I had bad brakes, dirt exhaust system, and a nail on the side of my rear tire and can't be patched so i need a new tire that will cost me 300.00.(later found out the tire they tried to used was the lowest quality brand). I refused & only changed the oil. But of course he added some other filters that I doubt it were needed it. Total of the bill over $154. Took to my qualified mechanic & told me my breaks are in excellent condition and I don't need any exhaust cleaning, nor spark plugs; the nail was in the center of the tire, cost me only $5 to patch it.the estimate of the dealer offered for everything incl. clean the exhaust was over $1,000. I believe if you are old, woman/man, handicapped on top of been latin or any kind inmigrant you shouldn't take your car there. My service rep is Mario. He is excellent but he has to follow the report from mechanics. More
by Glenda Q
Employees Worked With
Mr. Bianco service mngr.
August 04, 2018
PERFECT and easy Javier was great! He was patient and answered all my questions and gave me all my options laid out on paper and helped me get the best deal! Javier was great! He was patient and answered all my questions and gave me all my options laid out on paper and helped me get the best deal! More
by Mrm0416
Employees Worked With
Javier Barcenas
