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Coconut Creek Hyundai - Service Center

Coconut Creek, FL

1.5
59 Reviews

59 Reviews of Coconut Creek Hyundai - Service Center

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May 18, 2023

Went in because there was a rattle coming behind the dashboard, left the car a full day, got a call saying they didn't find anything wrong, told to come back during the week to have a manager hear the s More

by jamprona3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eli Alfasi
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2023

I am writing to express my extreme dissatisfaction with the service I have received from your dealership. My vehicle was undergoing an oil consumption test, when the next day after I got the oil replace More

by BAJI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank
March 30, 2023

I dropped off my car 7:30 AM March 13th for three items and waited for my car. They fixed two of them and told me my car was ready. When I asked about the third item , a problem with a feature on the key f More

by LOU G.
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
KEVIN,RON MELKO, MEIR KARLI
Apr 04, 2023 -

LOU G. responded

It is now past the third full week since I dropped off my car and it is still at the dealer. Finally got a response to a text I sent and informed that the part if due to arrive the end of this week. That will make it close to a full month to repair a simple item. Even if this part was out of stock in the USA, I have received parts from the UK and had my other car fixed in less that a week.

Apr 07, 2023 -

LOU G. responded

Well on day 25 the part came in and I picked up my car. I guess the supply chain crisis is far from over but find it absurd that it took close to a month to get this fixed. Obviously Hyundai Corp is partly to blame here as well

March 01, 2023

I called to arrange picking up my car from service and, karesha was an angel!!! The sweetest and most helpful person, ever! Especially since my son had the car repaired I didnt have a clue whose name it w More

by Cat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karesha the receptionist
September 19, 2022

My car windshield smashed by a palm tree leaves at the coconut creek Hyundai parking lot, after several calls and office visit no response of any kind. Beware of no responsibility from this dealership, More

by ogartner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stan Anders
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2022

AVOID THE SERVICE CENTER! To summarize Their Roadside is unreliable They chose to not sell cars with spare tires included, which I find scummy Their service assist More

by NC2129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carol
October 11, 2021

I bought a Hyundai certified pre-owned car from this dealer 2 years ago. The turbo needs to be replaced. It's still under warranty, but the dealer, as incredible as it sounds, claims it's not under warr More

by steveh
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Nadine Ebanks
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2021

Every time that I need to do any errands for my car, it gives hard time dealing with this dealership. I will give it 1 start for keeping my appointment time, 1 for providing lift 2 ways, but regarding cust More

by sagcfl12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary levine
February 28, 2021

I was there 02/23/21 for oil change and problem with AC with Hyundai Accent 2014.Like always very long waiting time even when you have an appointment.I was patient though,today I had had to check AC system More

by jagwiesia.nyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario Felliciano,Advisor
February 26, 2021

I usually bring my car to another dealership for service, but I had no choice. I brought my car in because it had a burning oil smell from the engine and the fumes were coming inside the car. After being the More

by Kleinmanrobin2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rita Bessman
2
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