Coconut Creek Hyundai

opinion of attention Hyundai Coconut Creek We appreciate the attention given by Mr. Stanley Marchena in the leasing of the 2014 Hyundai Sonata. We are happy with the car. Hyundai Coconut Creek We appreciate the attention given by Mr. Stanley Marchena in the leasing of the 2014 Hyundai Sonata. We are happy with the car. Sincerely, Clara Cubillos and Ricardo Chaparro. More

easy, quick and efficent...my saleman was terrific Eli A. made my experience getting a new lease perfect! Within 4 hours of an initial call, I left the dealership with a great new genesis coupe. Eli m Eli A. made my experience getting a new lease perfect! Within 4 hours of an initial call, I left the dealership with a great new genesis coupe. Eli made the transaction easy and seamless. Knowing I was limited for time, he had all credit ready, and everything was perfect. A real pleasure to work with. More

Amazing Experience Wilson was very professional on my purchase for the new Hyundai Genesis. He answered all the questions i asked, and provided me with all the guidance Wilson was very professional on my purchase for the new Hyundai Genesis. He answered all the questions i asked, and provided me with all the guidance that i needed. More

Amazing AMAZING service, AMAZING car, AMAZING sales man, AMAZING price!!!! Thank you Coconut Creek Hyundai and Rodrigo Ottoni!! I'm very happy with my new Son AMAZING service, AMAZING car, AMAZING sales man, AMAZING price!!!! Thank you Coconut Creek Hyundai and Rodrigo Ottoni!! I'm very happy with my new Sonata 2014.... More

Worst customer service I brought my car into the Hyundai service center for a simple oil change. I came in somewhat early in the middle of the week when I thought they would I brought my car into the Hyundai service center for a simple oil change. I came in somewhat early in the middle of the week when I thought they would not be as busy. After parking my car under the overhang in the service area, I got out and stood by my car and waited for a customer service agent. There is a sign there saying that is what were are supposed to do. While waiting I had 2 different service center employees walk right past me and didn't acknowledge me whatsoever. It was like I was a ghost. Finally a third employee acknowledged me and stated that someone will be with me shortly. Finally after a few more minutes a fourth employee came to me to fill out the paperwork. After waiting 1 1/2 hours; I decided to ask for a time frame on when the vehicle would be finished. An employee went to the back and as I looked into the back I can see my car being driven into the service center. They were just now bring the car back to get started on the oil change. I questioned the employee who showed me the time on the work order sheet and that time was 30 minutes after I initially filled out the paperwork. It took them 30 minutes just to enter my car into the system and then another hour before they were able to bring the car back. They were not even that busy! To make matters worse when I questioned the employee about the time frame; he began to argue with me and just basically stated it is not his fault. After another 25 minutes; the car was done and I was able to leave. They did not even wash or vacuum the car like I asked and it was printed on the paperwork. Absolutely horrible customer service. My wife and I were thinking about buying another car from them but after this experience, we will never go back to that store! Stay Away!!! More

Excellent Experience My husband and I had the opportunity to meet Ms Edline Fils-Aime whom had two beautiful Hyundai Sonatas prepared for us to test drive. From the begin My husband and I had the opportunity to meet Ms Edline Fils-Aime whom had two beautiful Hyundai Sonatas prepared for us to test drive. From the beginning we arrived at the dealership we were impressed with her service. Our experience was by far the best we have ever had over any other dealer. We got right in and out with ease. Purchasing the Sonata through finance was a snap. The staff was knowledgeable and prepared. As teacher's we really appreciated the great deal we got. Can't beat the Price! Best around. ;) More

Sales Associate Richie Dee I was looking for a newer vehicle with more space and good reliability. I saw one online and decided to go in. I figured I would find the old 'bait & I was looking for a newer vehicle with more space and good reliability. I saw one online and decided to go in. I figured I would find the old 'bait & switch', but surprisingly I did not. When I arrived I was greeted by Richie Dee who was courteous, respectful and professional. I explained to him what I was looking for and he never once attempted to get me to buy something I didn't want or need. He ensured the vehicle was properly serviced and cleaned before delivery of it and followed up after the sale. I am not sure if this is how the dealership treats everyone, or if Richie is unique among their sales team, but I certainly will refer others and return when I need to buy another vehicle. I just hope Richie is still working there. More

Bait & SwitchIworked I wotked with Richie Dee who was very pleasant but when he gave me a price on the four door Elentra some one came back and said there was a $ 1000 err I wotked with Richie Dee who was very pleasant but when he gave me a price on the four door Elentra some one came back and said there was a $ 1000 error. He didn't seem to understand it. When I had shopped their competition I was told that the two door sports model was $700 more. The sales manager then came out. His name was Eddie. He was not particularly pleasant and stated it was $2700 more. I had driven the 4 door Elentra home ar Richie Dee had conned me into selling my old 2004 BMW. When I told the sales manager I was not buying the 2 door hatchback for $2700 more and would stick with the 4 door, he was not happy. It was not a good experience and I would not reccomend this dealership. More

THIS IS THE BEST DEALERSHIP I HAVE EVER DEALT WITH. THEY ARE FRIENDLY, COURTEOUS, BUT NOT PUSHY. I WAS ABLE TO TEST DRIVE SEVERAL CARS AND THEN DRIVE THE CAR I WANTED SEVERAL TIM I HAVE EVER DEALT WITH. THEY ARE FRIENDLY, COURTEOUS, BUT NOT PUSHY. I WAS ABLE TO TEST DRIVE SEVERAL CARS AND THEN DRIVE THE CAR I WANTED SEVERAL TIMES, AFTER COMING BACK SEVERAL DAYS LATER. I WENT TO OTHER DEALERSHIPS TO TEST DRIVE CARS THAT SEEM SIMILAR TO THE VELOSTER. BUT THEY DID NOT EVEN COME CLOSE IN PERFORMANCE AND COMFORT. THE SALES PEOPLE DID NOT HAVE THE SAME ENERGY AND ENTHUSIASM ABOUT THEIR PRODUCT. I HAD THE ELEMENT SPORT COUP FOR 3 YEARS. IT WAS A GREAT CAR BUT WE WERE LOOKING FOR SOMETHING WITH A LITTLE MORE LEG ROOM. I LOVE THE NEW TECHNOLOGY OF THE VELOSTER. THIS IS A BEAUTIFUL CAR. WITH THE HELP OF MR. SUBEIH I WAS ABLE TO GET THE COLOR I WANTED AND WITH THE HELP OF COURTNEY THE SMALL DENT ON THE PASSENGER SIDE WAS REMOVED RIGHT AWAY. YOU CAN'T EVEN TELL IT WAS EVER THERE. I ABSOLUTELY LOVE THIS DEALERSHIP AND WOULD RECOMMEND IT TO EVERYONE. EVEN IF YOUR NOT SURE YOU WANT TO BUY A CAR JUST TO COME IN AND LOOK AROUND IS FUN. JJAMES More

Great Service & Price Our experience with Stan and Zachary Anders was enjoyable from the moment we walked into the sales center until we drove off in our car. Both gentleme Our experience with Stan and Zachary Anders was enjoyable from the moment we walked into the sales center until we drove off in our car. Both gentlemen were knowledgeable and extremely helpful. They took the time to answer all of our questions and gave us many options to choose from. Miriam Suarez and family More