Cocoa Hyundai - Service Center
Cocoa, FL
36 Reviews of Cocoa Hyundai - Service Center
my third Hyundai good service department and great value on vehicle. this is my third Hyundai and prior to these 3 I had 2 BMWs. i have been very satisfied with Hyund good service department and great value on vehicle. this is my third Hyundai and prior to these 3 I had 2 BMWs. i have been very satisfied with Hyundai for half the price I feel I got more than half the car. More
Big Round of Applause Everyone at Hyundai was fantastic, could ask for better. I want in to help my daughter drop off her car for repairs, started looking around and I walk Everyone at Hyundai was fantastic, could ask for better. I want in to help my daughter drop off her car for repairs, started looking around and I walked out with a car of my own. Marissa was wonderful, no pushy sales, no rush to have a look around. Sweet young lady and the other employees are nice, friendly people. Thank you for all you did for me. I will be recommending you to everyone I know. More
Got Car Serviced-Customer Service Leave Much to Be Desired A friend of mine recommended Cocoa Hyundai to me a while back so when it came time for my car to be serviced I decided to bring it in. I made my appoi A friend of mine recommended Cocoa Hyundai to me a while back so when it came time for my car to be serviced I decided to bring it in. I made my appointment, yada yada, day of I brought my car in. Everything was going fine, but I'm a busy person, I have places to be and things to do and I don't like being held up. Which brings me to my issue. When my car was done and it was time for me to pay, I guess the girl at the front desk thought chatting up the salesmen was more important than taking care of a paying customer. I was standing right there, I mean, come on, basic customer service 101. After several minutes of waiting, she finally decided I was important enough to get back to. Like I said I'm busy, and when I got called back because my car was done, I expect the service desk to be ready for me, and I think that's reasonable. After she decided I was worthy of her attention, she couldn't find one of my papers and mispronounced my name several times, even after I corrected her. This is the kind of service I would expect from Cars R Us, not a reputable dealer. The other service personnel were great, but it only takes one bad employee to ruin the experience. I'm very disappointed. More
visitor If you are a visitor to Florida from Canada stay away from this dealership. I had to replace my rear brakes and the price I ended up paying was 40% hi If you are a visitor to Florida from Canada stay away from this dealership. I had to replace my rear brakes and the price I ended up paying was 40% higher than it would have been at home, $1550 to be exact. As far as I am concerned they are not honest. More
Service is fine when you can get it. I bought a new 2013 Genesis three years ago with promises of free oil changes and free wash every time you come in. I live in Jacksonville and have a I bought a new 2013 Genesis three years ago with promises of free oil changes and free wash every time you come in. I live in Jacksonville and have a condo at Cocoa Beach. Most times when I call I can't get in for two or three days and I'm not here for that long. When I do get in I'm usually told that if I want a car wash, it will take an hour or more additional time to do it. I feel they are discouraging me from getting a wash. If they would hire more people that problem woul go away. When I do it in other places I get better service than that. More
Buying a new car I bought a new car Hyundai Veloster Turbo 2016 a few days ago. Very pleased with purchase and service. Everything was done fairly quickly, very polite I bought a new car Hyundai Veloster Turbo 2016 a few days ago. Very pleased with purchase and service. Everything was done fairly quickly, very polite, correct, without any pressure. I always get satisfaction from the work of this service. More
Flat Tire I had a flat tire and went in and George insured it was done right away and got me out on time. George is always friendly and of great assistance whe I had a flat tire and went in and George insured it was done right away and got me out on time. George is always friendly and of great assistance when I go in so I always try and get him when I need service on my vehicles. More
Professional, Friendly, Fast!! Although I did not buy my 2016 Hyundai Genesis from this dealership, I got my "free" oil change here and also asked if someone familiar with the Genes Although I did not buy my 2016 Hyundai Genesis from this dealership, I got my "free" oil change here and also asked if someone familiar with the Genesis could help me with all the "bells and whistles" inside the car as I am not tech savvy. I bought the car 3 months ago and was still not sure how to operate some functions. Anyway, I dealt with 3 different men between arrival, the oil change and my car tutorial. I am horrible at remembering names but all three of these employees were fantastic! They were so nice and helpful! I appreciate the great service!! -Tara Luscavich More
Great Explained everything completely and easy to understand , very polite . Both Ali and chuck were very helpful in selection of the Auto we were interes Explained everything completely and easy to understand , very polite . Both Ali and chuck were very helpful in selection of the Auto we were interested in. More
great service. I like buying from these guys. From the service department to the finance guys they are professional and not pushy. So appreciate that. Great job guys I like buying from these guys. From the service department to the finance guys they are professional and not pushy. So appreciate that. Great job guys! More