Cocoa Hyundai

I bought a used vehicle from this location with many problems. Two days later after my purchase, I returned to the dealership to resolve the problems. The General Manager told me that in the state of problems. Two days later after my purchase, I returned to the dealership to resolve the problems. The General Manager told me that in the state of Florida, used vehicles are sold "as-is, the problem is now yours." Terrible customer service!!! More

We were in Merritt Island FL on vacation and I needed an oil change on my new Sonata. I called Cocoa Hyundai because they were close. We arrived for the appointment and found a full service waiting room. oil change on my new Sonata. I called Cocoa Hyundai because they were close. We arrived for the appointment and found a full service waiting room. Others had waited far past their given time of completion. Our car was returned to us in the time promised. We became concerned about some of the things we saw. First, after my car was taken in for the oil change and fluid top off I was informed my 30,000 mile warranty check was due. I was offered the check for $430.00. I had my laptop with me and checked what the 30,000 mile warranty check was. It is and inspection of listed items and the only service was the oil chage. I refused because $430..00 is excessive. While in the waiting room 3 out of 4 people were told they needed extra service. One was told she had a nail in her sidewall and it couldn't be repaired. SHe refused buying a new tire and the person returned a short time later that they could repair it for $30.00. Two others were told they needed new batteries, both refused. Between these interactions and my "offer" of $430.00 for a warranty check and begam to question the validity of the services. I've been in service depts here in Wisconsin and have heard, at most, suggestions to patrons to watch for possible future service needs. I wasn't going to write in until we returned home from vacation to have my washer fluid empty just 2 weeks later. The washer hadn't been used all the way back or the 2 weeks after. My coolant was at a low level and my brake fluid needed filling. The empty coolant caused me great problems as it was discovered when it was snowing and I was on the road. I felt like those in service at this dealership are charged with adding on to the original request. They have a 5 of 5 service rating but I have my questions. More

I was looking for a new car Mr. Reeves greeted us upon I was looking for a new car Mr. Reeves greeted us upon arrival at your Cocoa dealership. We looked at different cars , while Mr. Reeves explained I was looking for a new car Mr. Reeves greeted us upon arrival at your Cocoa dealership. We looked at different cars , while Mr. Reeves explained the different options very well and clearly. There are several resons why we purchased a new car at Cocoa hyundai (1) I had purchased cars there before, (2) great service department, (3) Mr. Reeves did what he said he would was not pushy and alway helpfuland patent. Even after the sale Mr. Reeves was helpful and professional. That is team work and in this case Mr. Reeves was the leader and I thank him and all your staff. John W. Mayo More

I went in just to look around but was able to find a sonata I loved and Dolly helped get it down to a price I was comfortable with. Very friendly and helpful staff. sonata I loved and Dolly helped get it down to a price I was comfortable with. Very friendly and helpful staff. More

Dolly was very professional, and was very easy to understand and very helpful,, seem to no exactly what we wanted and was helpful with setting up our before we left the lot,,,,liked her a lot,,defini understand and very helpful,, seem to no exactly what we wanted and was helpful with setting up our before we left the lot,,,,liked her a lot,,definitely be back to visit her,,,oh and my daughter will also be dealing with her!!!! Thank you Dolly,,,Debi Cone More

Mr. Berry is an outstanding representative of Cocoa Hyundai. Personable, Professional, and Pleasant to deal with. The kind of salesman that you would do future business witk. Hyundai. Personable, Professional, and Pleasant to deal with. The kind of salesman that you would do future business witk. More

I had been thinking about the Hyundai Santa Fe for some time and finally decided to check them out. After test driving a Santa Fe, I knew it was the car for me. Mr. Reeves was very helpful in helping us time and finally decided to check them out. After test driving a Santa Fe, I knew it was the car for me. Mr. Reeves was very helpful in helping us find the car we wanted. Everyone we spoke with at the dealership was very helpful. Mr. Reeves worked especially hard to find the car that would fit into our budget. The loan officer was also extremely helpful. My daughter bought her first car from you 5 years ago and it was and has been a very satisfying experience. After 5 years, she still loves her car and loves your Service Department. Her experience with your dealership certainly contributed to my decision. More

a great place to buy a car every one is so nice and helpful i got exsackly what i wanted and all my questions where answered helpful i got exsackly what i wanted and all my questions where answered More

Anthony was the perfect salesman. He was not pushy at all (which is a big plus) and he was straight to the point. I walked in told him what I wanted and stuck to it and he made it happen. This is my firs all (which is a big plus) and he was straight to the point. I walked in told him what I wanted and stuck to it and he made it happen. This is my first car that I've ever purchased on my own and it was a great experience, thanks to Anthony, Justin and John. More

Had a great experience and am enjoying my new vehicle. The honeymoon phase ending has not changed my satisfaction- I was sold a great car. The honeymoon phase ending has not changed my satisfaction- I was sold a great car. More