Cocoa Hyundai
Cocoa, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:30 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I went into this dealership looking for an 01 Nissan Frontier. Mike lied to me about what they had on the lot. I was told they had, in excellent condition, an 01 Frontier Crew Cab SE Supercharged. When Frontier. Mike lied to me about what they had on the lot. I was told they had, in excellent condition, an 01 Frontier Crew Cab SE Supercharged. When I got there it was a beat up 01 Frontier XE. I went ahead and tried to work out a deal. They wanted me to pay $597 a month for a rusty, ant ridden, cigarette burned truck. When I asked about extending the payments, they told me the payments would go up $40 a month to do that. When I tried to leave, they wouldn't give the keys back to my vehicle that I was trading, nor my paperwork I brought. They crowded me and tried to put me under duress... When I left, they said 'good luck buying elsewhere' I then went to the next dealer to look and come to find out, Cocoa Hyundai had reported to several auto loan places that I had bought that Nissan Frontier. This played horribly on my credit and I am going to seek a lawyers help More
They'll sneak in a warranty and tell you it is included. Then over charge you for sales tax. They argue with you when you cancel the warranty. When better finance deals come along, they don't tell you. T Then over charge you for sales tax. They argue with you when you cancel the warranty. When better finance deals come along, they don't tell you. They do what is best for Cocoa Hyundai and not for the consumer. That's what a business should do, but after a while they will run out of repeat customers with this type of business practice. Great product - I love my car. I actually got a good price, interest rate etc. Just don't know how this guy can sleep at night knowing he's sneaking things in on customers. And I have 3 people who can verify what I'm saying - including one of their sales people. More
I am finally writing this letter after much frustration and a quickly declining opinion of your company, warranty and franchised dealership.<br><br>I purchased a new 2003 Santa Fe, FWD LX in December of 20 and a quickly declining opinion of your company, warranty and franchised dealership.<br><br>I purchased a new 2003 Santa Fe, FWD LX in December of 2002 from Cocoa Hyundai in Cocoa Beach, Florida.<br><br>I travel in my business and put on approximately 25,000 miles a year. At about 41,000 of this year I found factory paint beginning to bubble and flake on what I call the rocker pane, the panel below the driver door. The area is not exposed to outside elements as it is covered by the driver door when closed.<br><br>I took it to the Service Department of the same dealer and was told that it was over warranty of 36,000 miles or three-years. I was told by a laughing salesperson that I could certainly trade it in on a new model (I found that comment to be intolerable). The mileage I put on the car is far higher than an average driver would put on a car and it was put on in less than two-years. If a car’s factory paint won’t hold up for 19 months, then there is something seriously wrong with the paint, manufacturing, warranty or product. I have called Hyundai customer service, gone back to the dealer three times, tried to schedule a meeting with the Hyundai Factory Representative, waited for promised calls that never happened and finally received a call from the dealer saying they would do nothing to remedy the problem.<br><br>I meet many people in my business that could be potential customers on Hyundai Products. Many have asked me how I like my Santa Fe and service. I am going to start telling them the truth. It would seem to me that a minor re-paint of the area would have been an easy enough thing to do to keep customer service and satisfaction at a satisfactory level. Apparently the dealer does not agree nor care.<br><br> I would Never think of purchasing another Hyundai product and would never recommend Cocoa Hyundai to someone who might be.<br> More
I just brought a 2004 Hyundai Sonata. Oveall it was a pleasure experience. My Salesman, Vinny, has friendly, not overly aggressive, and explained/answered all my questions. It was quick, within two hou pleasure experience. My Salesman, Vinny, has friendly, not overly aggressive, and explained/answered all my questions. It was quick, within two hours I walked out w/my new car. Mark in fiancing was just as helpful. I was impressed, even though it's a little thing, that Vinny came out and explained everything, all buttons/operations, of the inside of the car for me. I never known a saleman to do that before you usually have to go home and read the manual. Thanks Vinny!! More