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Cocoa Hyundai

Cocoa, FL

4.0
1,004 Reviews
For more than 30 years, Cocoa Hyundai has been serving our customers by offering a vast selection of new, used, and certified pre-owned Hyundai models backed by our outstanding services. With “America’s best warranty” from Hyundai, you can rest assured our vehicles are of the highest quality. When you’re searching for certified used cars or new cars for sale or lease near Cocoa, Melbourne, Orlando, Rockledge, Viera, Titusville, Cape Canaveral, Cocoa Beach, Satellite Beach, Indian Harbor Beach, Titusville, Mims, Port St. John, Christmas, Oak Hill, Merritt, Island, Orlando, St. Cloud, Kissimmee, Oviedo, Lake Nona and Lake Mary, browse all of our Hyundai options — from sedans, Trucks, and SUVs — to find the perfect vehicle. Within our inventory of new and used cars, you’ll find the sleek 2022 Hyundai Elantra, the sporty 2021 Hyundai Sonata, and the spacious 2022 Hyundai Tucson, which are packed with premium technologies and safety features. Don’t forget the family hauling 2022 Hyundai Santa Fe or the 2021 Hyundai Palisade. We also feature the 2021 Hyundai Venue, the fuel saving 2021 Hyundai Ioniq, and economical 2022 Hyundai Kona. With the help of our friendly no pressure sales team, we will find the right Hyundai for you. Please ask about our Million Mile Plus Warranty that comes with every new Hyundai Purchased. Cocoa Hyundai is family owned and operated. We never lose sight of how fortunate we are and the community that has helped us to get where we are today. Cocoa Hyundai has a unique mission among car dealerships, and you could say businesses in general. Cocoa Hyundai’s primary mission is to make a positive impact on our friends and neighbors who have been faced with challenges harder than our own. Self-accomplishment at Cocoa Hyundai isn’t about what you have been able to obtain during a lifetime, but the positive impact on others who are less fortunate. Please allow us to share with you the important charities that we support.
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1825 West King St

Cocoa, FL

32926

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Showing 1,004 reviews

November 04, 2024

Morgan is and has been our service coordinator. She is very efficient and keeps us in the loop. She is outgoing & has a great attitude. We love her and hope she will always be there for us. Dewey & More

by jotyler44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Burt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

I recently had the pleasure of working with Trevor, the internet salesman at Coco Hyundai, and I must say, he went above and beyond in every aspect of his duties. Trevor is truly a one-man mission, handlin More

by Lamersb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Internet Sales
Sep 23, 2024 -

Cocoa Hyundai responded

Thank you for those kinds words. Trevor is a valued member of our exceptional team here at Cocoa Hyundai. We appreciate your business and time you took to post this comment. Be sure to tell your friends and family of your experience!

April 26, 2024

Brian promised my wife a cargo cover for our New 2024 Tuscan that wasn't listed on the window sticker but was on the vehicle outside that they showed her. Brian said,no problem we'll include it,we have More

by nctoolman3
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Evans
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

I would like to take a moment to praise my salesperson, Manny at Cocoa Hyundai who assisted me in the acquisition of my new 2024 Hyundai Sonata. While waiting for my 2017 Ioniq to be repaired, Manny too More

by dhogerty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Gore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Moyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Ferriera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Seymour
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2024

Dealership is top of the line. Everything was done very professionally. Highly recommend Cocoa Hyundai! More

by bmack1951
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Gore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Burt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Seymour
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2024

Sold a used car to me and had to put $2000 into tires and rotors 2 months later due to tire separation and burnout of rotors. Still have shaking in steering column. More

by jason.kloes
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Evans
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2024

Alex Garcia is an excellent sales professional as he is knowable about the functions of the vehicle and listened to the features that I desired in my new SUV. He was willing to assist in obtaining the bes More

by Dee Tour
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2023

They really grab you for all your money. I just leased ioniq 5 2023. They insisted I could only get 5000 rebate instead of 7500 that is advertised everywhere including consumer reports. I More

by sunny
Recommend Dealer
No
Employees Worked With
Burt Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Stupp
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023

Terrible post sale support on a used vehicle. Needed a simple document to facilitate a repair, and it took nearly a week, leaving me without a vehicle and having to arrange alternate transportati More

by Rick S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Burt Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2023

Shame on you for how you treat your customers. You should be ashamed. I wish I had went elsewhere. More

by Dwright19032
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Gore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian General manager
Mar 10, 2023 -

Dwright19032 responded

I am so disappointed with the customer service I recieved after all the mistakes that were made from paint and body, all the way to finance. Let me begin with I purchased a brand new car in August 22 which before I purchased noticed a scratch from transport strap. They assured me they could fix with no issues. I believed them. I took my car in a couple weeks later as scheduled and dropped it off. I got the call a few days later my car was ready. Upon I arrival I found damage to other areas of car. The trim and above all paint on dash and drivers door. Which wasn't even on the same side as original scratch. I was devastated. I worked for long time to be able to purchase this brand new car that now looks like used car. I was told they saw the damage and would order part and fix. A few weeks passed and I was told to bring my car back in again to fix. I was worried but trusted them. Week later I was called to come back, as I was walking to car I could still visibly see the paint on dash. The gentleman apologized that he had not noticed it. In tears I stood devastated over my new car and the lack of care taken to it. I was approached by another gentleman who assured me he would make it right. He worked on trying to get me into a different car exactly the same but was unable to locate one. So we went with another. I had to do new finance which I was told like a trade in. I was not given my credit of 4500 down I originally gave for previous car. They said it's mixed in the numbers. At any rate I just wanted a brand new car that looked as such. I don't feel it was fair but I did it believing they said it was only way. Well, a month later when my payment was due I was shocked again to find out they had forgotten to file paperwork with bank. So the calls started. Finally the loan was there and I made a payment. But they never paid off my trade. I recieved letters and calls from bank that I was delinquent. I called and called they reassured me they would process payment. Yet again they messed up, they paid off wrong car. So I had to start calling again. Finally after many calls they paid trade in off. I tried for months to pay car payment on my new car but unable to because of yet another mistake by the dealership. The bank closed the loan. Here we are today 5 months later and I find out from bank that dealership got their money returned and I am facing repossession because there was not a payment made. Which I was unable to make because they paid off wrong account.I have multiple penalties and late fees and negative remarks on my credit profile from yet again another of their mistakes. This truly is horrible that this is happening to me. The dealership should be responsible for the penalties and late fees. For all the stress and heartache this has cost me the dealership should take ownership in their mistakes. They should make this right. This is no way to treat a customer. Shame on you cocoa hyundai.

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