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Cocoa Ford - Service Center

Cocoa, FL

4.7
122 Reviews

122 Reviews of Cocoa Ford - Service Center

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August 27, 2024

Dealer informed me of the situation with my car and took time to explain the problem More

by Mike3910n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daraius Mistry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave
August 26, 2024

Jimmy was attentive and responsive to my questions and concerns. I'll be trusting my Explorer to this Service Department. More

by jpaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy
August 22, 2024

A visit to Cocoa Ford is like visiting an old friend. Jimmy took great care of our truck. More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Broadwell
August 20, 2024

I have been so impressed with Cocoa Fords service ever since it became Cocoa Ford. I just took my F-150 in for a customer satisfaction recall and their customer service team blew me away. Got me in righ More

by rlasby5354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daraius Mistry
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

The mobile oil change is very easy quick and convenient. The video is a great touch and easy to understand More

by dfugate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
August 14, 2024

Gave me a quick diagnostics and was able to repair it in 2 hours exactly what they said was wrong More

by mccraneyleon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
August 13, 2024

I have used both the Service and Collision center at Cocoa Ford. Sue is extremely knowledgeable and kept me informed throughout the repair. Great team! More

by kjatkins86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue in Collision
August 08, 2024

I worked with Dave. He has excellent costumer service skills in communication and professionalism. I brought my Expedition in on Monday to have transmission work done, n More

by Happy Customer 37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave, Chris
August 08, 2024

Dealer sent mobile team to my home to update software. While at my house they also did a safety check and did fluid check and fill. Also did a video of the safety check and sent that to me. The dealers More

by Kat4137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
August 01, 2024

Dealer under new ownership, thought I would give them a chance to repair my problem car still under warranty. Brought the vehicle on Friday June 14th and asked that if the repairs would take more than 3 da More

by Mctonyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave