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Cocoa Ford - Service Center

Cocoa, FL

4.8
130 Reviews

130 Reviews of Cocoa Ford - Service Center

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September 12, 2024

Excellent workmanship. Car was left clean as it was before service. I really liked the video inspection report I received. More

by Ltempest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
September 12, 2024

I had a very good experience with Cocoa Ford today with their come to your home service. Started with dealing with Chris, setting everything up, to the tech who performed the service on my 2019 F150. I wou More

by dcameron024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service dept
September 11, 2024

Started with Service manager, Chris, who was very helpful. Let me know that I could have my vehicle service right at my house. The service technician Daniel came and did an excellent job. I was able More

by kowalrt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daraius Mistry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
September 10, 2024

Came in for the Works. Everything was completed quickly. Wondered why all fluids weren't checked like power breaks and transmission fluid More

by philkrull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy in Service
September 06, 2024

pleasant experience Andrew Saville was my service writer clear communication He did a great job. More

by reddragon2929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saville
September 05, 2024

Everyone was very knowledgeable and easy to work with. The communication was excellent and my vehicle was completed in the time frame I was quoted. Very satisfied. More

by nathanincocoa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy
September 03, 2024

Professional and Thorough and all work was done in a timely manner by the Tech and Service Advisor who kept me advised of status and concerns. More

by Capt Steve Bowman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Spurlin Tech & Jimmy Broadwell Service Advisor
August 28, 2024

Fast efficient service. No waiting in line friendly service personnel easy check out with the cashier More

by larrygordley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy
August 27, 2024

Dealer informed me of the situation with my car and took time to explain the problem More

by Mike3910n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daraius Mistry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave
August 26, 2024

Jimmy was attentive and responsive to my questions and concerns. I'll be trusting my Explorer to this Service Department. More

by jpaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy