124 Reviews of Cocoa Ford - Service Center
Barb as always ahd me in and out quickly Barb took care of me the minute I pulled I, gave me advice on comments form technicians and had me out the door in less than 40 minutes Barb took care of me the minute I pulled I, gave me advice on comments form technicians and had me out the door in less than 40 minutes More
Another Great Service Experience I have been going to Paradise Ford Service since moving to Merritt Island in 2011. I just had another great service experience. This time with tires f I have been going to Paradise Ford Service since moving to Merritt Island in 2011. I just had another great service experience. This time with tires for my Explorer. The price was right, the tires were in stock and John, the installer, delayed his lunch to finish the installation and put me back on the road. This was coordinated by Barb, including rebates, which Cindy made sure that I didn't miss. Thanks to all. More
Unexpected service I was on my way to an appointment when my battery light came on & Paradise Ford was the closest Ford dealer so I headed there. Nelson Regalado greeted I was on my way to an appointment when my battery light came on & Paradise Ford was the closest Ford dealer so I headed there. Nelson Regalado greeted me & said he would find out what was wrong with the car as asked that I waiting in the waiting area. I had been fasting & was on my way to have some lab work, Nelson was so kind to get me a warmed cheese Danish while I was waiting. They discovered that I needed a new alternator! I waited several hours so Nelson suggested that I have them give me a ride home & they would come & pick me up which they did. Everyone was so nice. This was my first experience with Paradise as I always go to Ron Norris Ford in Titusville but wasn't sure the car would make it that far. More
Another great periodic service on my F150 I like being able to schedule online, but the service department customer service staff do a great job over the phone too. If you make an online appo I like being able to schedule online, but the service department customer service staff do a great job over the phone too. If you make an online appointment, you may get a phone call from them just to confirm what you want done during your service visit. I like that. My appt was for 7 AM and I was on my way before 9 AM, which meant the I could still have a full day for other things. Great visit all around and the donuts were delicious! Thanks much! More