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124 Reviews of Cocoa Ford - Service Center
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February 11, 2017
Had a flashing engine light on I-95!! My 2011 F-150 is a great truck; and has been a reliable workhorse and fun to drive since I purchased it new at Paradise Ford in May 2011. When the fl My 2011 F-150 is a great truck; and has been a reliable workhorse and fun to drive since I purchased it new at Paradise Ford in May 2011. When the flashing engine light comes on it means you need to pull off the road and check your users guide because it's a serious problem. I could also tell my engine was detonating when the light came on. After checking my manual I drove straight to Paradise Ford and entered the service area. Since I did not have an appointment I did not know if I would have to leave my truck if the diagnostic tests showed that the truck needed major work. I was very fortunate that Mr. Nelson Regalado was able to get my truck checked out and that Mr. Ruben Garcia was willing to work to fix my truck over his lunch hour. I was able to be on my way in a little over three hours with a new set of spark plugs and a new ignition wiring harness. More
by spike43
Employees Worked With
Nelson Regalado, Ruben Garcia
February 09, 2017
Great People and Great Service Your service advisors are the best. Barb, Nelson, Mark and all the others are helpful and knowledgeable. Service has always been first class and in Your service advisors are the best. Barb, Nelson, Mark and all the others are helpful and knowledgeable. Service has always been first class and in those rare instances when there has been a problem the service folks have been quick to resolve it to my satisfaction. Your prices are competitive and it is comforting to have factory trained technicians working on my truck or car. Paradise Ford is where I buy my vehicles and where I have them serviced. Great Job, folks! More
by Uncas
Employees Worked With
Barb and Nelson
February 05, 2017
Outstanding service! Service is always quick and efficient. Barb Boisselle is an outstanding individual who cares about the customer and is always pleasant and friendly! Service is always quick and efficient. Barb Boisselle is an outstanding individual who cares about the customer and is always pleasant and friendly! Merritt Cogswell More
by Merritt
Employees Worked With
Not sure, they are great!
February 03, 2017
Disappointed Took car in for oil change.The service checklist stated that the washer fluid was checked.When I checked after arriving at home,found that it was almo Took car in for oil change.The service checklist stated that the washer fluid was checked.When I checked after arriving at home,found that it was almost empty.What else do they overlook.If I pay for a service,I expect it to be completed as stated. More
by Emmalu12
Employees Worked With
Barbara,very professional and always a pleasure to deal with
February 03, 2017
Outstanding Service, Always I have been fortunate to have found Paradise back when it was Wooten around 1994. I have always had outstanding service, help, honest work quotes, an I have been fortunate to have found Paradise back when it was Wooten around 1994. I have always had outstanding service, help, honest work quotes, and wonderful results from parts, service and collision. Barb has been super since she started work there as have all service personnel. Donny in parts is a special person. He has helped me with my '1989 mustang since 1996. Thank You sll for your outstanding friendship and out standing service. Jim Barnes More
by Mustang jim
Employees Worked With
Donny, parts, Barb and Jimmy, service and Mike in new car sales.
February 02, 2017
Service I recently had my vehicle in the collision center for repair. Repair was outstanding. Sue was excellent working with. Mark in the regular service d I recently had my vehicle in the collision center for repair. Repair was outstanding. Sue was excellent working with. Mark in the regular service department is my number one go to. Always satisfied with both service departments. More
by TomT
Employees Worked With
Mark in service and Sue in the collision center.
January 25, 2017
Check Engine Light I brought my F-150 Pick up truck to Paradise Ford because my Check engine light was on. This happened once before. They followed procedure and correct I brought my F-150 Pick up truck to Paradise Ford because my Check engine light was on. This happened once before. They followed procedure and corrected the problem. It was in the vacumn system. Great job. Been going there for 3 years. Great place and friendly staff. More
by John Bucci
Employees Worked With
Jimmy Broadwell
January 25, 2017
Great customer service I being customer of Paradise Ford for more than ten years I Always have Exellent customer service Always happy with the way they explain what you car I being customer of Paradise Ford for more than ten years I Always have Exellent customer service Always happy with the way they explain what you car need For me Number 1 Exellent More
by Reyes53
Employees Worked With
Nelson Regalado
January 24, 2017
I trust Paradise Service I have had no other mechanics touch my 2006 150. I was due my free for life oil change and tire rotation. The Service Rep came to the lounge and tol I have had no other mechanics touch my 2006 150. I was due my free for life oil change and tire rotation. The Service Rep came to the lounge and told me I needed to replace the rear brakes and gave a reasonable price. These were the original brakes which I'm glad to have finally replaced. The work was fast, clean and trustworthy. I trust the Paradise mechanics to keep my truck in good working order. More
by Buster
Employees Worked With
The real nice Lady
January 18, 2017
Oil change I dropped off my vehicle about 9 am and it was done about 10:30 am. The only problem was they did not reset my oil change setup. Also, when I went t I dropped off my vehicle about 9 am and it was done about 10:30 am. The only problem was they did not reset my oil change setup. Also, when I went to pay, I told them that I had gotten an email to say that the oil change would be $20.17. They did not have that coupon, but when I showed them the email, they made it right. More
by wedcoord
Employees Worked With
Nelson
