Cocoa Ford - Service Center

Very pleased My service advisor Nelson is great. He looks out for my best interests. Although I bought my Transit elsewhere, it was under warranty and Paradise sta My service advisor Nelson is great. He looks out for my best interests. Although I bought my Transit elsewhere, it was under warranty and Paradise stands behind Ford's warranty. I felt like I was treated fairly and with respect. My one suggestion for this dealership is that they consider offering a car wash for their customers after their vehicle is serviced. They may be the only dealership I've been to who doesn't offer this added bonus! More

Support Our rear seats wouldn't raise in an up position, the team really took lead and fixed the problem. Thank you so very much. Our daughter was coming home Our rear seats wouldn't raise in an up position, the team really took lead and fixed the problem. Thank you so very much. Our daughter was coming home from the hospital, after having surgery and we really needed the seat up! WOW, thank you for your support. More

Paradise Ford Service is pure Paradise! Paradise Ford service department is one of the best I have ever used. The are honest, fair, and do everything they can to help you understand what you Paradise Ford service department is one of the best I have ever used. The are honest, fair, and do everything they can to help you understand what you need - and as importantly - what you don't. More

tire replacement I have a ford Edge sport with low profile tires. I am pleased to find that Paradise was as low on the tire price ( mounting, balance) as I could find I have a ford Edge sport with low profile tires. I am pleased to find that Paradise was as low on the tire price ( mounting, balance) as I could find anywhere, including Sams. I feel good to know that my Ford dealer is there and stands behind their work. More

Oil change and recall on door locks Oil change was scheduled yet the recall on the doors was a fill in by Paradise. Job was completed in a very timely fashion. In and out in less then ex Oil change was scheduled yet the recall on the doors was a fill in by Paradise. Job was completed in a very timely fashion. In and out in less then expected time. Great Service and customer focus. More

As Per the Norm, Always Outstanding This is the third time I have had my service managed by Barb. She is always respectful and friendly while keeping costs in check. Three times I have g This is the third time I have had my service managed by Barb. She is always respectful and friendly while keeping costs in check. Three times I have gone for service - this time brakes- and three times she has saved me money. More

Had a flashing engine light on I-95!! My 2011 F-150 is a great truck; and has been a reliable workhorse and fun to drive since I purchased it new at Paradise Ford in May 2011. When the fl My 2011 F-150 is a great truck; and has been a reliable workhorse and fun to drive since I purchased it new at Paradise Ford in May 2011. When the flashing engine light comes on it means you need to pull off the road and check your users guide because it's a serious problem. I could also tell my engine was detonating when the light came on. After checking my manual I drove straight to Paradise Ford and entered the service area. Since I did not have an appointment I did not know if I would have to leave my truck if the diagnostic tests showed that the truck needed major work. I was very fortunate that Mr. Nelson Regalado was able to get my truck checked out and that Mr. Ruben Garcia was willing to work to fix my truck over his lunch hour. I was able to be on my way in a little over three hours with a new set of spark plugs and a new ignition wiring harness. More

Great People and Great Service Your service advisors are the best. Barb, Nelson, Mark and all the others are helpful and knowledgeable. Service has always been first class and in Your service advisors are the best. Barb, Nelson, Mark and all the others are helpful and knowledgeable. Service has always been first class and in those rare instances when there has been a problem the service folks have been quick to resolve it to my satisfaction. Your prices are competitive and it is comforting to have factory trained technicians working on my truck or car. Paradise Ford is where I buy my vehicles and where I have them serviced. Great Job, folks! More