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Cocoa Ford - Service Center

Cocoa, FL

4.8
130 Reviews

130 Reviews of Cocoa Ford - Service Center

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August 25, 2023

Looks like you are back in business. Was able to get a service appointment in less than a week. More

by Tprice3261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cocoa Ford
August 25, 2023

We've been coming to this dealership for over 45 years . .. always receive attentive service from front office to service department .. all treat us like family. More

by Lbg8ator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept Employees -
August 25, 2023

Service was great everyone was friendly and knowledgeable they completed service in a timely manner. Really quick and easy appointment Thank you Cocoa Ford More

by Diana32931
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Piette
August 25, 2023

Inform you on the status and perform the work requested. Clean establishment and comfortable waiting room More

by Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daraius Mistry
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2023

I needed new tires and the brakes checked. Jimmy kept me informed and when it was necessary to get a part from another dealer he arranged for me to get driven home. When the car was ready a More

by Kayreed51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy in the service department
August 25, 2023

My service writer was very cordial and experienced. He called when service was completed and explained what work was done and answered my questions More

by Bbjones5011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My Service Writer(5*****)
August 25, 2023

Your price went up, from under $50 previously to over $70 now. Plus, you no longer give me a Red/Yellow/Green checkup summary at the end. More money + less benefit = I’ll be going elsewhere from now on. More

by Joycejoedowning
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know, doesn’t matter
August 25, 2023

Very expensive for the service. Technician left parts in my engine compartment. I found days later More

by Bestsolution
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daraius Mistry
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2023

had a diesel oil. i was not happy with the new owner going up so much. on the cost. I will be doing my own oil change before i will bring it back to cocoa ford.$189.00 More

by Northl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daraius Mistry
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2023

8:45 appointment. 9:45 still waiting to start the oil change. Rep said the delay is like waiting in your doctor’s offfce for an appointment. Left without getting the s More

by Hitoby69
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daraius Mistry
1.0
This rating includes all reviews, with more weight given to recent reviews.
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