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Cocoa Ford
Cocoa, FL
177 Reviews
Cocoa Ford in Cocoa, FL, is proud to be an automotive leader in our area. Since opening our doors, Cocoa Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Cocoa Ford will get you into the car or truck you choose with professionalism and attention to your needs.
Cocoa Ford offers a full selection of services including:
New Vehicle Sales
Pre-Owned Vehicle Sales
Car Loans and Financing
Online Service Appointment Scheduling
Cocoa Ford has experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Cocoa Ford offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to call or contact us if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 177 reviews
January 15, 2024
The sales staff were fast and courteous, and ultimately worked hard to get our loan approved worked hard to get our loan approved More
by Acc2adam
January 15, 2024
Alex was helpful with us getting in the car for a test drive and communicating between the sales manager and us. Once we decided to purchase the vehicle it did take some time before we completed the purch drive and communicating between the sales manager and us. Once we decided to purchase the vehicle it did take some time before we completed the purchase and drove away. Wish the buying process didn't take three hours. More
by DB14DCS
Verified CustomerEmployees Worked With
Alex
January 15, 2024
Very pleasant. Very efficient. Knowledgeable. Customer service oriented. Alex and the finance folks that I worked with were very easy to deal with. They answered my Very efficient. Knowledgeable. Customer service oriented. Alex and the finance folks that I worked with were very easy to deal with. They answered my questions and gave me the information I was looking for. More
by bkilpatrick001
Employees Worked With
Alex
January 04, 2024
I had an excellent experience at Cocoa Ford service! I especially liked the inspection video! I'm a detail kind of person...so, the video update was perfect for my use. I believe the shop supplies fees I especially liked the inspection video! I'm a detail kind of person...so, the video update was perfect for my use. I believe the shop supplies fees were too steep. I had the Works and a battery change...shop fee was $60. Fortunately, the billing folks adjusted it for me. They explained that the fee is derived from a percentage of the total cost. Logically, I had a $70+ service visit and a battery swap. $60 was too high for me. BTW, I've used this dealership since 2006... I've purchased 4 new vehicles from your dealership. The primary reason I keep coming back is the outstanding service department. Jimmy Broadwell and Mark always take great care of me and my service needs. They are both pillars in your service department; knowledgeable, honest, and friendly! Thanks again for the outstanding service. Lloyd Keeton More
by lk4077
Employees Worked With
Jimmy Broadwell, Mark
January 02, 2024
Great clarity, great salesman (Craig), great follow-up after the sale. All questions were asked and all offers considered. Salesman was knowledgeable and not pushy. Took my time over 30 days and recieved after the sale. All questions were asked and all offers considered. Salesman was knowledgeable and not pushy. Took my time over 30 days and recieved excellent treatment and follow up. More
by rhall0063
Employees Worked With
December 28, 2023
Good job fast service thanks for the great service today you guys are awesome People you guys are awesome People More
by bigdawg6391@hotmail.com
Employees Worked With
December 25, 2023
Salesman-Craig was awesome and made it a great experience. Mike was also awesome. So glad I came in to your dealership for my new ride. Have to say one of best experiences at a dealership I’ve eve experience. Mike was also awesome. So glad I came in to your dealership for my new ride. Have to say one of best experiences at a dealership I’ve ever had. More
by C.Sommer
