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Cocoa Ford
Cocoa, FL
179 Reviews
Cocoa Ford in Cocoa, FL, is proud to be an automotive leader in our area. Since opening our doors, Cocoa Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Cocoa Ford will get you into the car or truck you choose with professionalism and attention to your needs.
Cocoa Ford offers a full selection of services including:
New Vehicle Sales
Pre-Owned Vehicle Sales
Car Loans and Financing
Online Service Appointment Scheduling
Cocoa Ford has experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Cocoa Ford offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to call or contact us if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 179 reviews
January 25, 2017
Great customer service I being customer of Paradise Ford for more than ten years I Always have Exellent customer service Always happy with the way they explain what you car I being customer of Paradise Ford for more than ten years I Always have Exellent customer service Always happy with the way they explain what you car need For me Number 1 Exellent More
by Reyes53
Employees Worked With
Nelson Regalado
January 24, 2017
I trust Paradise Service I have had no other mechanics touch my 2006 150. I was due my free for life oil change and tire rotation. The Service Rep came to the lounge and tol I have had no other mechanics touch my 2006 150. I was due my free for life oil change and tire rotation. The Service Rep came to the lounge and told me I needed to replace the rear brakes and gave a reasonable price. These were the original brakes which I'm glad to have finally replaced. The work was fast, clean and trustworthy. I trust the Paradise mechanics to keep my truck in good working order. More
by Buster
Employees Worked With
The real nice Lady
January 18, 2017
Oil change I dropped off my vehicle about 9 am and it was done about 10:30 am. The only problem was they did not reset my oil change setup. Also, when I went t I dropped off my vehicle about 9 am and it was done about 10:30 am. The only problem was they did not reset my oil change setup. Also, when I went to pay, I told them that I had gotten an email to say that the oil change would be $20.17. They did not have that coupon, but when I showed them the email, they made it right. More
by wedcoord
Employees Worked With
Nelson
January 16, 2017
Barb as always ahd me in and out quickly Barb took care of me the minute I pulled I, gave me advice on comments form technicians and had me out the door in less than 40 minutes Barb took care of me the minute I pulled I, gave me advice on comments form technicians and had me out the door in less than 40 minutes More
by jjm2115
Employees Worked With
Barb
October 02, 2016
Buying my 3rd car, 2 escapes and 1 explorer. Great job!!! Easy to work with, in and out with new car! I would buy from them again. I enjoyed working with Mike, very pleasant and polite. Great job!!! Easy to work with, in and out with new car! I would buy from them again. I enjoyed working with Mike, very pleasant and polite. More
by Karen5214
Employees Worked With
Mike Persichetti
February 11, 2016
Never Again As a college student buying my first car, I was hopeful for a good car to last a few years at a price I could afford. I told them I would buy a great As a college student buying my first car, I was hopeful for a good car to last a few years at a price I could afford. I told them I would buy a great Fusion if they could bring the price down $300 more. They refused to negotiate. I got a call with an offer to bring the price down closer to what I'd asked for. As I'm driving down to the dealership to buy the car, they called and went back on the deal, telling me they "couldn't sell the car for the price we agreed on". I will never set foot on their lot again. More
by Kreeves
Employees Worked With
Mike
February 04, 2016
Another Great Service Experience I have been going to Paradise Ford Service since moving to Merritt Island in 2011. I just had another great service experience. This time with tires f I have been going to Paradise Ford Service since moving to Merritt Island in 2011. I just had another great service experience. This time with tires for my Explorer. The price was right, the tires were in stock and John, the installer, delayed his lunch to finish the installation and put me back on the road. This was coordinated by Barb, including rebates, which Cindy made sure that I didn't miss. Thanks to all. More
by merrittislandJoe
Employees Worked With
Barb, John, Cindy
November 07, 2015
Unexpected service I was on my way to an appointment when my battery light came on & Paradise Ford was the closest Ford dealer so I headed there. Nelson Regalado greeted I was on my way to an appointment when my battery light came on & Paradise Ford was the closest Ford dealer so I headed there. Nelson Regalado greeted me & said he would find out what was wrong with the car as asked that I waiting in the waiting area. I had been fasting & was on my way to have some lab work, Nelson was so kind to get me a warmed cheese Danish while I was waiting. They discovered that I needed a new alternator! I waited several hours so Nelson suggested that I have them give me a ride home & they would come & pick me up which they did. Everyone was so nice. This was my first experience with Paradise as I always go to Ron Norris Ford in Titusville but wasn't sure the car would make it that far. More
by kja1947
Employees Worked With
Nelson Regalado, Robert in service
February 25, 2015
Another great periodic service on my F150 I like being able to schedule online, but the service department customer service staff do a great job over the phone too. If you make an online appo I like being able to schedule online, but the service department customer service staff do a great job over the phone too. If you make an online appointment, you may get a phone call from them just to confirm what you want done during your service visit. I like that. My appt was for 7 AM and I was on my way before 9 AM, which meant the I could still have a full day for other things. Great visit all around and the donuts were delicious! Thanks much! More
by Zoo
Employees Worked With
Mark Walker & Chris Jeppesen
