Cocoa Ford

We've been coming to this dealership for over 45 years . .. always receive attentive service from front office to service department .. all treat us like family. .. always receive attentive service from front office to service department .. all treat us like family. More

Service was great everyone was friendly and knowledgeable they completed service in a timely manner. Really quick and easy appointment Thank you Cocoa Ford they completed service in a timely manner. Really quick and easy appointment Thank you Cocoa Ford More

Inform you on the status and perform the work requested. Clean establishment and comfortable waiting room Clean establishment and comfortable waiting room More

I needed new tires and the brakes checked. Jimmy kept me informed and when it was necessary to get a part from another dealer he arranged for me to get driven home. When the car was ready a Jimmy kept me informed and when it was necessary to get a part from another dealer he arranged for me to get driven home. When the car was ready a driver picked me up and drove me back to get my car. I am pleased with the work done. More

My service writer was very cordial and experienced. He called when service was completed and explained what work was done and answered my questions He called when service was completed and explained what work was done and answered my questions More

Your price went up, from under $50 previously to over $70 now. Plus, you no longer give me a Red/Yellow/Green checkup summary at the end. More money + less benefit = I’ll be going elsewhere from now on. now. Plus, you no longer give me a Red/Yellow/Green checkup summary at the end. More money + less benefit = I’ll be going elsewhere from now on. More

Very expensive for the service. Technician left parts in my engine compartment. I found days later Technician left parts in my engine compartment. I found days later More

had a diesel oil. i was not happy with the new owner going up so much. on the cost. I will be doing my own oil change before i will bring it back to cocoa ford.$189.00 i was not happy with the new owner going up so much. on the cost. I will be doing my own oil change before i will bring it back to cocoa ford.$189.00 final charge. way too much More

8:45 appointment. 9:45 still waiting to start the oil change. Rep said the delay is like waiting in your doctor’s offfce for an appointment. Left without getting the s 9:45 still waiting to start the oil change. Rep said the delay is like waiting in your doctor’s offfce for an appointment. Left without getting the service done. More

My service visit was scheduled about 4 weeks in advance, Oil change and rotate tires. I bought the tires there 5000 miles ago. I was told the new owners were not honoring free rotation since they bought the Oil change and rotate tires. I bought the tires there 5000 miles ago. I was told the new owners were not honoring free rotation since they bought the dealership. I have a real issue with that is why I bought them there so I could get my oil changed and tires rotated at the same time. I want to shop local but I can go some where else. On top of the tire issue I had a 8 am appointment, got there at 7:24. My truck did not get moved till 8:40. and I finally got out of there at 9:45. in the past took about 45 minutes. New ownership is not going well in my book. More