Cochran Volkswagen South Hills

Great people I originally asked about a Kia Forte which they kinda sold from under me but other than that the experience through them is great I didn’t have to dea I originally asked about a Kia Forte which they kinda sold from under me but other than that the experience through them is great I didn’t have to deal with any pressure salesman and when I went to look at another car they told me everything that was wrong and needed fixed which they did fix. I didn’t end up buying though them but would recommend new car buyers to try here before anywhere else. Thank you! More

Not just about selling a car – The customer is #1 at Cochran The whole car buying experience at Cochran was a pleasure. The professionalism, patience and attention to detail far exceeded my expectations. I hig The whole car buying experience at Cochran was a pleasure. The professionalism, patience and attention to detail far exceeded my expectations. I highly recommend Cochran VW of South Hills and I LOVE my new Golf!!!! Thanks guys. More

Responsive to needs. Ryan was really helpful and responsive. He reached out in a polite way to see if he could meet my needs. I appreciated the reach out and I appreciat Ryan was really helpful and responsive. He reached out in a polite way to see if he could meet my needs. I appreciated the reach out and I appreciated the quick turn around of information. More

Car shopping Was looking at a BMW X3. Good service and low pressure. Would have bought it if it was the 6 cylinder version. Overall good experience . Salesman can Was looking at a BMW X3. Good service and low pressure. Would have bought it if it was the 6 cylinder version. Overall good experience . Salesman can not control what engine is in the vehicle that came in used. More

Highly recommend Trevor @ Cochran VW. I stopped at Cochran VW intending only to see a particular color of 2019 GTI, after a not-so-great experience with another metro area VW dealership. I stopped at Cochran VW intending only to see a particular color of 2019 GTI, after a not-so-great experience with another metro area VW dealership. I walked in and was greeted by Trevor. I explained why I was there and that I had no intention of buying a car that day. After we looked at the GTI Trevor politely asked me if I might be interested in running my numbers by him. I sensed that he was low key, and we had a friendly conversation. I had done a great deal of research and I knew my $ numbers. He respected my knowledge and the fact that I am a senior citizen still interested in high performance and enthusiast driving. He ran my numbers by Caitlin his Sales Manager (see separate review) only one time, and our deal was done shortly thereafter. I neglected to mention in Caitlin’s review that the GTI speced the way I wanted it was located at another western PA dealership. Caitlin had the car transferred to Cochran promptly and safely. I’ll also mention that Trevor and Caitlin both return phone calls and emails promptly, and with real information. If there was a delay in getting back to me, each response began with an apology. Thank you so much guys for sparing me from the expected dreaded haggling and drawn out process of purchasing a new car! More

Great Experience I had a wonderful experience! Got an amazing deal and a beautiful new car! Jim and Brady were awesome to work with! Thank you guys so much! I had a wonderful experience! Got an amazing deal and a beautiful new car! Jim and Brady were awesome to work with! Thank you guys so much! More

Are 6 stars possible? I cannot say enough great things about my experience at Cochran VW in the South Hills! Ryan Smith was honest, friendly and genuinely worked to get the I cannot say enough great things about my experience at Cochran VW in the South Hills! Ryan Smith was honest, friendly and genuinely worked to get the best deal possible for the customer. The sales manager, Caitlin, also went out of her way to ensure a deal was made that was fair and went beyond my expectations. I cannot say enough great things about the two. A breath of fresh air for sure! More

Awesome Experience Ryan and the whole Cochran crew were awesome. They made buying a new car easy and very smooth. They were honest and very accommodating. I would recomm Ryan and the whole Cochran crew were awesome. They made buying a new car easy and very smooth. They were honest and very accommodating. I would recommend them to anyone. More

Quick - Knowledgeable - Friendly Staff! My husband and I had such a great experience at Cochran when we purchased our used VW Jetta, that we came back and purchased our first brand new VW Pa My husband and I had such a great experience at Cochran when we purchased our used VW Jetta, that we came back and purchased our first brand new VW Passat from them!. Trevor was great to work with, flexible, friendly, knowledgeable, with a true zeal for helping people to get exactly what they need. Trevor was so great with starting the process so we didn't have such a long wait when we came in the store. He was flexible via, phone, email, and online application which I truly appreciated since we are short on time. Trevor went above and beyond with follow up communications to make sure we were happy with our purchase. We will gladly drive back to the Pittsburgh area for all future purchases just to work with an honest great dealer and family owned dealership again like them! More

Polite, interested, helpful. I was pleasantly surprised at the informative but not aggressive approach by the Internet salesman on phone and emails. After hearing tales of awful I was pleasantly surprised at the informative but not aggressive approach by the Internet salesman on phone and emails. After hearing tales of awful sales behaviors by car salesmen w women, I was worried, but need not to have been. Would recommend this company. More