Cochran Volkswagen South Hills

The total experience was fantastic. I like the energy of the dealership, they're young and passionate, and they like the product they sell, which is important to me, and the service department went the extr the dealership, they're young and passionate, and they like the product they sell, which is important to me, and the service department went the extra mile helping me with a previously purchased vehicle. It made me enjoy buying a car again, which had become like a trip to the dentist. The new car purchase was marvelous. They worked to get me a great deal and a fantastic APR., so I'll be going back again, this time with family and friends. More

The dealership pricing was fair and upfront. The employees were courteous and helpful. The selection was good and I would recommend Cochran VW to anyone looking for an easy deal on a VW. employees were courteous and helpful. The selection was good and I would recommend Cochran VW to anyone looking for an easy deal on a VW. More

Bought a 2005 sentra met Paul worked with me on getting a super price.Made my car buying experience a good one recommed to visit Paul and Cochran. I guess they are #1 for a reason super price.Made my car buying experience a good one recommed to visit Paul and Cochran. I guess they are #1 for a reason More

not so bad, and everything goes fine by now, wish have good service in the future, and like my Tiguan, good experience. good luck all. good service in the future, and like my Tiguan, good experience. good luck all. More

after test driving a golf at three rivers VW and going through the payment and financing options, finding out it was just too high for me I needed to see some cheeper payments (lease) the salesman was not through the payment and financing options, finding out it was just too high for me I needed to see some cheeper payments (lease) the salesman was not helpful in trying to make anything happen, I gave him a price I needed to be at and he just did not want to work with me. Enter South hills VW. I was direct with the sales staff told them where I needed to be and within a few minuets I had the car I wanted at a price I could afford. Thank you Martin. More

Brandee was perhaps the best salesman we have ever encountered. At no point was she agressive nor rude;never ordered us;polite;actually enjoyed dealing with her!! The dealership was friendly and was encountered. At no point was she agressive nor rude;never ordered us;polite;actually enjoyed dealing with her!! The dealership was friendly and was also pleasant to deal with. I'd recommend the dealership and Brandee without a doubt!! More

from first contact online til I walked thru the door I from first contact online til I walked thru the door I was made to feel like I was the most important person in the dealership. It was the most stres from first contact online til I walked thru the door I was made to feel like I was the most important person in the dealership. It was the most stress free car buying experience I ever had. My credit wasn't perfect but I wasn't judged instead they got me a mangeable rate and a more than fair amount for my trade. This was the first time I walked out of a dealership not feeling like I was screwed over. I will definately be back for all my service needs and recommend to friends. More

I visited this dealership on August 8, 2011 to pick up the vehicle that I negotiated for on the phone. Paying cash, I had fully intended to take the papers to my local dmv to obtain registration. I was t the vehicle that I negotiated for on the phone. Paying cash, I had fully intended to take the papers to my local dmv to obtain registration. I was told that they would not provide that on the day of delivery because they had "procedures" and it was a "corporate" thing. I was told that I would have the title in "a couple" of days. When I called to inquire, the sales manager was not available to me, the finance person and my salesperson were off, and that was that. I was able to get someone in the titling department on the phone who was kind enough to find out what the truth was and even called me back (perhaps she should be a sales manager). The story now is that there was an "error" in my paperwork ($2600+tax+doc fee.....hmmmmmm) and that it was sent back to the finance person to correct. I'm no rocket scientist, but if these calculations are too tough....... So here it is 5 days later and the papers have still not been sent out to me, which means that the couple of days will stretch to a couple of weeks. In my opinion this it totaly unacceptable, and after finally getting the sales manager (He never did return my call, I called back again) on the phone, he became argumentitave and put me on hold and never came back on the phone again. This is not the way to treat a customer. I drove over 2 hours each way and am amazed that in this financial climate, and with so many choices of where to buy, that a customer could be treated so unfairly, and with such an utter disrespect. It shouldn't matter if I spent 2,600. or 26,000. I should be treated with honesty and integrity. I'm very dissapointed!!!! More

Rob Cochran has a great team here. They are knowledgable and very thorough. They answer all questions throughly and without hesitation. They truly undestand the concept of customer service. I will HIGHLY and very thorough. They answer all questions throughly and without hesitation. They truly undestand the concept of customer service. I will HIGHLY recommend them to our family, friends, neighbors and co-workers. I wish Rob and this team all of the best in their future endeavors. Barbara Carmassi More

From the time we walked into the dealership we felt the dealership was trying to meet our needs. Our salesperson Garrett Yutzy went above and beyond our expectations to make our experience at Cochran Volks dealership was trying to meet our needs. Our salesperson Garrett Yutzy went above and beyond our expectations to make our experience at Cochran Volkswagen a pleasant one. There was no pressure or hassling about the cars we were looking at,in fact we went to dealership just to look with no intentions of buying that day but left with a new Golf TDI. I have had the car back for service and I am very pleased with the staff and how they took care of my needs and the needs of my car. I would recommend , in fact I already have suggested to friends to go to Cochran Volkswagen for their next automobile. More