Cochran Volkswagen South Hills
Pittsburgh, PA
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Scheduling for service was efficient, as was service. Service team well organized, greeting me at the door with paperwork ready for me to sign. Waiting area quite comfortable, as I chose to wait while a Service team well organized, greeting me at the door with paperwork ready for me to sign. Waiting area quite comfortable, as I chose to wait while auto was being serviced. Service done promptly, as was exit paperwork. Auto returned to me having just been cleaned. Thank you Steve and Frank. More
The sales woman listened to all,my,needs in a car and found me the perfect one. She answered all,my questions and was very patient. Im very happy with my experience. found me the perfect one. She answered all,my questions and was very patient. Im very happy with my experience. More
Excellent service. Staff are friendly, helpful and informative and went out of their way to assist with questions and concerns. I would definitely recommend to others. informative and went out of their way to assist with questions and concerns. I would definitely recommend to others. More
I came to this dealership already knowing what I wanted to look at and Marty was happy to help me out. He was very laid back and didn't make me feel pressured in any way. Marty also made sure I knew exactl to look at and Marty was happy to help me out. He was very laid back and didn't make me feel pressured in any way. Marty also made sure I knew exactly what I was getting, which is something I appreciate. They even held onto my car for me until I could uninstall my stereo from my old one the following weekend. Good car, good price, good people. More
Marty and Josh were very helpful and made every way to make it work for my first new Jetta S. I am so happy with everything, and anyone I talk to I would recommended this place. Thank you so much for awes make it work for my first new Jetta S. I am so happy with everything, and anyone I talk to I would recommended this place. Thank you so much for awesome car. :) More
i stopped in your showroom this past monday am.no one was at your front desk.so i stopped back in about an hour and your receptionist told me everyone was in a meeting.at this point i considered not coming at your front desk.so i stopped back in about an hour and your receptionist told me everyone was in a meeting.at this point i considered not coming back in the showroom a third time,it should not be this difficult to buy a car.however ,i came back in that afternoon and met scott.i told him about the problem and he decided to get paul involved.he apologized for the inconvience and proceeded to give me pricing on the 2013 touareg.they were courteous and professional.i received an initial better price from cochran than my previous quote from another dealer,being a small business owner,i liked not getting a full retail quote and having to play games to get a fair price.my experience with scott ranks as a 5.he came to work on his day off to close the sale.he answered my questions and gave me a demonstration of the touareg features.my total experience would have been a 5 if i would have met scott on my initial visit. More
Quality, friendly service that is not only quick but also affordable. I would definitely recommend any Volkswagen owner to have their VW vehicle serviced here. affordable. I would definitely recommend any Volkswagen owner to have their VW vehicle serviced here. More
Steve, Frank and Dan made our unexpected repair service easy and convenient. They diagnosed the problem promptly and gave me a ride downtown to work and had me picked up when the work on our vehicle was c easy and convenient. They diagnosed the problem promptly and gave me a ride downtown to work and had me picked up when the work on our vehicle was completed. I have reccomended #1 Cochran to family and friends in the past and will continue to do so. The new showroom and customer service facility is awesome. Thanks Cochran. More
Scheduling a service appointment is very easy to do. The service department is very friendly and knowledgeable. Each advisor takes ownership of each customer work order. Service is completed on time (usuall service department is very friendly and knowledgeable. Each advisor takes ownership of each customer work order. Service is completed on time (usually earlier than stated) and done right. More
The team here at Cochran VW South Hills was extremely professional and friendly making it very easy to do business with them. Despite being a very busy time of the year, they were all very generous with professional and friendly making it very easy to do business with them. Despite being a very busy time of the year, they were all very generous with their time, going out of their way to make us feel comfortable and at ease. Once they the new facility is completed, they will have addressed the only negative area, the parking lot. That's how good these folks are. Seriously, the architect renderings look fantastic. More