Coastal Volkswagen - Service Center

Great service and awesome communication. Also provided me with a very competitive price for tires and recommended that I have it done before the winter! with a very competitive price for tires and recommended that I have it done before the winter! More

Excellent Service From dropping my car at the service entrance and getting back in my car when it was done everything felt safe and compilant to covid 19 recommendation From dropping my car at the service entrance and getting back in my car when it was done everything felt safe and compilant to covid 19 recommendations. They were respectful of my issue and gave me good advice. Thank you!!! More

No call back Came in regarding a tire issue and was told I needed to replace a brand new tire with less than 1, 000 miles on the vehicle. Had them order a tire an Came in regarding a tire issue and was told I needed to replace a brand new tire with less than 1, 000 miles on the vehicle. Had them order a tire and have yet to hear whether the tire is available. More

Pleasant and courteous, they get the job done and if you have any questions they answer them and if they can't they will find out from someone else. have any questions they answer them and if they can't they will find out from someone else. More

Dealership was clean and it was a good Covid free experience. Staff was attentive and all work that was required was completed. Staff was friendly and knowledgeable experience. Staff was attentive and all work that was required was completed. Staff was friendly and knowledgeable More

Thank you Ryan For getting my oil change and recall done in a very timely fashion. I Appreciate it very much. Kris Thank you for remembering me all the time every time I come in for service. It show me in a very timely fashion. I Appreciate it very much. Kris Thank you for remembering me all the time every time I come in for service. It show me that you do not forgot about all the customers you have sold a car to. More

social distancing and service was good they had set up a tent which was a very good place to social distance. they took just as long as they said to service they had set up a tent which was a very good place to social distance. they took just as long as they said to service More

Another excellent experience with the service department. Andrew is pleasant and communicates well. They were able to replace my radio and get me on my way in a timely manner. Andrew is pleasant and communicates well. They were able to replace my radio and get me on my way in a timely manner. More

Timely, personalized and made me feel kike a true VIP. Great job. Thank you! And because I could not pick up my car till Dunday.. Arrangements were made for me to pick up the car from Dsles on Sunday. Th Great job. Thank you! And because I could not pick up my car till Dunday.. Arrangements were made for me to pick up the car from Dsles on Sunday. Thank you Chris Ryan et al! More

Delivering on what was promised at purchase time. I was very pleased to bring my recently purchased car in to have a few things taken care of. My gas door was not properly closing upon purchase and a I was very pleased to bring my recently purchased car in to have a few things taken care of. My gas door was not properly closing upon purchase and a new one was ordered. Also, the inspection sticker had failed due to installing a new windshield (a certain number of miles needed to be driven in order for something to check out properly). Also, the "add windshield fluid" light had come on. I made an appt. to have all 3 of these details taken care of and was told it could take a couple of hours. I was pleasantly surprised that all was completed in less than 45 minutes. I was also pleased to see that safety precautions re:Covid were taken and all service personnel were wearing masks. There was a way to maintain social distance outside as well, with comfortable chairs and a picnic table. I was very pleased with my service and look forward to a good working relationship as I continue to drive my 2018 Tiguan. More