
Coastal Chevrolet
Pawleys Island, SC
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Visited & bought a used car from this dealership after visiting website. We only buy from what we feel are reputable dealerships, not fly-by night buy-here-pay-here sites. We feel that staying with after visiting website. We only buy from what we feel are reputable dealerships, not fly-by night buy-here-pay-here sites. We feel that staying with these reputable dealerships will lend a more positive, HONEST experience. Everything was ok (friendliness) unitl we needed to use the powertrain warranty (3 month/3000 miles) this dealership told us they provided as part of their Coastal AdvantEDGE incentive on this car & all of their pre-owned vehicles (unless otherwise noted). After barely 2 weeks of driving the vehicle purchased, the water pump failed. We called to find out that the service department didn't see any warranty information. Geoff in service talked to sales manager who informed him that whatever our salesperson, Rose, told us was incorrect. After speaking with Geoff, asked to be transferred to sales manager to work throught this problem, got voicemail and NO RETURN PHONE CALL. Also left voicemail for salesperson, Rose, and again got NO RETURN PHONE CALL. So, the pre-owned vehicle we purchased has actually been in the shop twice within a week, the first issue a faulty trunk latch that Coastal Nissan said they fixed (more like patched), which we fixed with no major complaints since it is a used car and we know things do happen. However, this dealership flat out LIED about their Coastal AdvantEDGE incentive and we feel the overall condition of this vehicle. WILL NEVER DO BUSINESS WITH THIS DEALERSHIP AGAIN OR HAVE ANYTHING POSITIVE TO SAY ABOUT THE EXPERIENCE OR THEIR ETHICS. More
";Bait and Switch". Awful dealership !!!!! Midlead customers changing sell price once your interested In their Vehicle. Priced went up 2,000 for no reason they could explain. Even went t !!!!! Midlead customers changing sell price once your interested In their Vehicle. Priced went up 2,000 for no reason they could explain. Even went to the owner of dealership David English, and he could careless and it's suppose to be family owned and honest dealership! What a lie. Personal experience there don't buy or sell anything there it's a dishonest place that's wants to take advantage of you and mislead you. Coastal Chevrolet Cadillac Nissan In Pawleys Island South Carolina. More
I would not recommend asking for a on-line quote - I never got one. Ben did asked me about my trade in - would like a picture and VIN number - but I told him we would do that later or come by the de never got one. Ben did asked me about my trade in - would like a picture and VIN number - but I told him we would do that later or come by the dealership for them to check the vehicle but for now I wanted a quote for a Chevrolet LTZ w/1LZ - I provided all required spec.. - no quote. I did get the following e-mail. "This is Shawn from Coastal Chevrolet and I know that Ben has emailed you about the 2012 Malibu. I would like to talk to you about the New 2013 Malibu that will be here in a month or so and why it may be a good reason to wait. Please call me when you get a chance to talk about it. New look, better gas mileage (37-39mpg) and much better technoligy all around" I am not sure why they have a interest department? More
Bait and switch pricing tactics combined with an overly rude sales manager = never again, and neither should you! Sales team inflated prices by close to $2,000 over what their own website had set as a sel rude sales manager = never again, and neither should you! Sales team inflated prices by close to $2,000 over what their own website had set as a selling price. Went so far as to contact the GM of the dealership who offered no apology or assistance. Save yourself the time and aggravation and shop elsewhere! More
I own a Corvette, Tom Maynard is a trained Corvette Mechanic. He is very caring and very through in taking care of your car. He also services my Cadillac. Candi in the Service Department is Customer Se Mechanic. He is very caring and very through in taking care of your car. He also services my Cadillac. Candi in the Service Department is Customer Service (Caring for her customers). David English has a great team and I am proud to recommand his dealership. Thank you Coastal for great service and caring people. Robert Ritchey Murrells Inlet,SC More
The testamony for my ratings are as follows. When I The testamony for my ratings are as follows. When I walked into Coastel looking for a work vehicle lee had me test driving one in minutes. He also le The testamony for my ratings are as follows. When I walked into Coastel looking for a work vehicle lee had me test driving one in minutes. He also let me drive it over the weekend, when I locked the keys in it he had a key delivered right away. Ben e-mailed me lots of other vehicle options, as I had asked for over several days.In the end I bought the truck and I was very happy with the final price and the friendly and professional service. More