Coastal Chevrolet Santa Barbara - Service Center
Santa Barbara, CA
168 Reviews of Coastal Chevrolet Santa Barbara - Service Center
Great Job! Service was done quickly and ride home was very good. All employees I was in contact with were polite. Service was done quickly and ride home was very good. All employees I was in contact with were polite. More
Excellent service as usual, Gorge was very helpful, Jason was helpful with my problem when i was out of town having issues, made it home safe, Thank to everyone! helpful, Jason was helpful with my problem when i was out of town having issues, made it home safe, Thank to everyone! More
All around Excellent professional . !would highly recommend this dealership Tony friends who are considering a replacement vehicle. !would highly recommend this dealership Tony friends who are considering a replacement vehicle. More
Very helpful, knowledgeable, and friendly staff. Everyone did a great job as always. Happy to have my car serviced at coastal Chevrolet. Everyone did a great job as always. Happy to have my car serviced at coastal Chevrolet. More
The service experience was as you hope, prompt and complete. Daniel kept me fully informed. complete. Daniel kept me fully informed. More
Daniel is absolutely terrific. He always explains what service is being performed and is very conscious of my time constraints. He always explains what service is being performed and is very conscious of my time constraints. More
Service advisor wasn’t rude but I would have to call to check in on my vehicle. I wouldnt get updates. Also Claimed chipped paint wasn’t their fault. service took forever and they didn’t offer a loaner car check in on my vehicle. I wouldnt get updates. Also Claimed chipped paint wasn’t their fault. service took forever and they didn’t offer a loaner car until the 3rd day my car was in service. The day I dropped off my vehicle they didn’t offer transportation service I had to ask how I could get a ride home. The sales people were super friendly and helped me figure out transportation issues More
The quote on the phone was significantly different than in-person. There was no effort to make an adjustment or to corroborate the story with the other team member to ensure customer satisfaction. in-person. There was no effort to make an adjustment or to corroborate the story with the other team member to ensure customer satisfaction. More
Scheduled oil change at 9am, told I'd be out at 12 noon, latest.... then followed up at 1pm, told it would be ready at 2:30.....then followed up with no update or communication from staff that further delay latest.... then followed up at 1pm, told it would be ready at 2:30.....then followed up with no update or communication from staff that further delays.... Got my car back at 5pm ..... Jiffy lube does cheaper oil changes in an hour and will consider in future as 9-5 oil changes are a bit inconvenient for my schedule. More
Great customer service. . Was able to get in and out in a timely manner. Thanks . Was able to get in and out in a timely manner. Thanks More