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Coastal Chevrolet Santa Barbara - Service Center

Santa Barbara, CA

4.3
167 Reviews
Call Service Center (805) 456-8793

167 Reviews of Coastal Chevrolet Santa Barbara - Service Center

Sort by
January 15, 2025

Service was timely. Car finished on time promised. Personnel were all polite. Billing was quite reasonable. More

by ROGERJCOLLEY
Recommend Dealer
Yes
Employees Worked With
Daniel Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Coastal Chevrolet Santa Barbara responded

Hello Roger, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Coastal Chevrolet. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

January 15, 2025

They were very patient and professional answering all of our questions, we drove off with a 24 blazer EV and a 24 2500 duramax More

by EVANGORDINIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Kehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kanye, justin
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Jan 17, 2025 -

Coastal Chevrolet Santa Barbara responded

Hello Evan, congratulations to you and your wife on your brand-new Chevrolet Blazer and Silverado 2500. We are happy you found our staff to be so supportive during your experience here at Coastal Chevrolet. We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 14, 2025

Efficient and friendly service. Knowledgable staff. Reach out to solve my issues. Don’t feel like I am being price gouged or over sold. More

by MIKOB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Monreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke in sales
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Jan 16, 2025 -

Coastal Chevrolet Santa Barbara responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Coastal Chevrolet. Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 13, 2025

Service advisor Clay was very friendly and professional he answered all my question and addressed all my concerns. More

by eveal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Coastal Chevrolet Santa Barbara responded

Hi, we are so happy to read such a great review about Coastal Chevrolet! It's experiences like yours that really keep us motivated! Until next time, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 12, 2025

Service reception was excellent. The sales team don't honor the bait offers on their website. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marco Beltran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Authier
3.0
This rating includes all reviews, with more weight given to recent reviews.
Clay Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Coastal Chevrolet Santa Barbara responded

Hello, we are disappointed to see your low star rating. If you could provide more information regarding your experience, we would be happy to look into this for you. Please email me directly at ereyes@cam-usa.com and provide your full name and contact information. I look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

January 01, 2025

They got me in and out quickly and even washed the car. We will be back! More

by KevinR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Coastal Chevrolet Santa Barbara responded

Kevin, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 29, 2024

Quick, friendly and professional service. Was happy at the total cost also. Would definitely come back. More

by NWHATOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Monreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Coastal Chevrolet Santa Barbara responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 27, 2024

Service personnel were friendly, professional and efficient. Work was done properly. The only improvement i can suggest is your phone system and inefficient communication More

by GEORGEOSUMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Horneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2024 -

Coastal Chevrolet Santa Barbara responded

We appreciate your honest feedback, as we are always looking for ways to improve. If you'd be willing to provide more feedback, please reach out to us at (866) 285-8498 so we can assist you further.

December 27, 2024

The service was fine as I could tell. However when I got in the truck and drove away I could smell an industrial odor that was annoying and verging on headache status. It was possible t More

by danrmccarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 21, 2024

I enjoyed working with the individuals that I worked with. The company was difficult handling procedures More

by debbichew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Leon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Coastal Chevrolet Santa Barbara responded

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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