Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Coastal Chevrolet Santa Barbara - Service Center
Santa Barbara, CA
167 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
167 Reviews of Coastal Chevrolet Santa Barbara - Service Center
Sort by
March 02, 2025
Clay was very professional and kept me appraised of the status of the repair throughout the process and gave me options in terms of when it suited me best to collect the car. Daniel took them to help with status of the repair throughout the process and gave me options in terms of when it suited me best to collect the car. Daniel took them to help with check-in when the service advisers were busy. All in all a personable experience. More
by Tim
Verified Customer
March 01, 2025
Thank you for your timely assistance, and Jorge was great. We could use information for future service and a ride, if you have shuttle service? great. We could use information for future service and a ride, if you have shuttle service? More
by SBA
Employees Worked With
February 26, 2025
Very long wait times even if you have an appointment. Longest I’ve waited is 4 hours for a routine maintenance procedure like a tire rotation, even though they said 1 - 1.5 hours. They didn’t even offer Longest I’ve waited is 4 hours for a routine maintenance procedure like a tire rotation, even though they said 1 - 1.5 hours. They didn’t even offer me a car, a ride, Uber, nothing. My last visit, someone called me saying my car was ready to be picked up, but when I got to the dealership, the person at the desk said it wasn’t ready. They had no idea what the status was and the service guy I talked to originally was nowhere to be found, so I had to wait even longer. By then, I had waited 3.5 hours. When my car was ready, they didn’t park it in front like I noticed they did with other people’s flashier cars, they literally told me to go find it. I had to walk through their lot full of cars to find it. When I found it, it was parked way too close to someone’s truck, I could barely get inside. It would’ve taken someone 5 seconds to park it in front. Bunnin wasn’t this bad at all. Very long wait times, lack of communication, and just the absolute bare minimum of customer service. They’ll still take your money, though. Maybe it’s because I drive a simple EV and not an expensive Camaro, so they can’t charge me as much. Give your business to the Rio Vista dealership in Buellton instead. More
by JustSomeGuy
Employees Worked With
Not gonna name names
February 12, 2025
Daniel Ybarra is highly professional, Helpful, and consistently goes above and beyond to assist us. consistently goes above and beyond to assist us. More
by DCARMONA
Employees Worked With
Other Employees :
Marissa Huerta
February 03, 2025
Very straightforward in what was needed and price was a little less than expected. Great communication from service advisor. little less than expected. Great communication from service advisor. More
by evetsecnan
January 31, 2025
I'm very happy that the quality of personnel and quality of service has not changed since Coastal Chevrolet took over from Bunnin, right down to the friendliness of the shuttle driver. Charley's explanatio of service has not changed since Coastal Chevrolet took over from Bunnin, right down to the friendliness of the shuttle driver. Charley's explanations before and after the Bolt service were much appreciated and the billing was very reasonable, with no unpleasant surprises. More
by MARIAN21COHEN
Employees Worked With
Other Employees :
My shuttle driver (Daniel Ybarra's son, whose name I have unfortunately forgotten, since it has been a couple of weeks!)
January 27, 2025
It's my understanding that the dealership went through an ownership and at first,t I was hesitant to come in but had to go in for an open recall on my Tahoe. I realize the service team is unchanged, with the ownership and at first,t I was hesitant to come in but had to go in for an open recall on my Tahoe. I realize the service team is unchanged, with the addition of support staff to make the process more enjoyable and expedite my in and out. I love the digital multi-point inspection, photos, and text for my convenience. More
by Jlong
January 21, 2025
Great. Experience. I will let every one I know about all of you guys team. Experience. I will let every one I know about all of you guys team. More
by mwork47
Employees Worked With
January 19, 2025
Dan always does an awesome job. He’s a great representative for Coastal. I always seek him out when I have a service need. He’s a great representative for Coastal. I always seek him out when I have a service need. More
by svenhajoklein
Employees Worked With
January 18, 2025
Great customer service and keeping me updated at all times on my car. Thank you . times on my car. Thank you . More
by S.ALVAREZ8144
Employees Worked With
