Coastal Chevrolet Santa Barbara

Dan Ybarra does a great job and is the reason we return for service. Thank you for service. Thank you More

Awesome communication and awesome work in a timely matter. Good customer service Thank you Mario matter. Good customer service Thank you Mario More

I usually have good experiences with my service. This particular time I mentioned that one of my tire pressure sensors was not working. The quote for repair was $500 (including the $139 oil change). This particular time I mentioned that one of my tire pressure sensors was not working. The quote for repair was $500 (including the $139 oil change). A little too excessive for me. After service, none of my sensors were registering on the dashboard…not a coincidence. I’ll get my own $9 TPMS relearn tool and fix it myself. More

chris is super easy to talk to he is very considerate for my needs and willing to do what needs to be done. thank you so much chris ! my needs and willing to do what needs to be done. thank you so much chris ! More

i just got my second car from this dealership within a month! i enjoyed the seamless experience here. month! i enjoyed the seamless experience here. More

Excelente trato y amables siempre buscan la mejor opción para el cliente recomendable al 100% para el cliente recomendable al 100% More

There was no communication about the status of my car. I called about 10 times and was left on hold without any response. I left my car at 8am to be serviced and it took me so many calls to finally get a I called about 10 times and was left on hold without any response. I left my car at 8am to be serviced and it took me so many calls to finally get a text that my car was done and it was about 4:15pm. The attitude on how I get talked to is very different as the attitude I saw others be treated with. Why do I get different treatment than other costumers? I would hate to elaborate on reasons as to why that might be. I never had a chevy before and I never have shopped for a car in town because of how dealers pick and choose who to be nice to. When i got the car the 2 sales men that helped me were outstanding but after that the service treatment leaves more to be expected. Im a very kind and like to communicate but it almost seems as me talking bothered the service advisor and caused him to give me very vague and close ended answers. Once my lease is done I don't think I will be shopping at this dealership again, it is important to remember that what keeps a costumer coming back to a dealership isn't just a good sales person and a great deal but also how the costumer is treated during the ownership of the car. I personally have seen how this advisor treats other costumers and that cheerful and great attitude I have seen him give others is definitely not the attitude I receive and i do not understand why or what makes me different and deserve a rude non-friendly attitude when I have been nothing but nice and respectful to everyone at coastal chevrolet. More

Service was a recall, performed in a timely manner. Charlie was very polite and brought the car around for me when it was done. Thanks! Charlie was very polite and brought the car around for me when it was done. Thanks! More

The service is always great there. my car or truck is always ready when they say it’s going to be. my car or truck is always ready when they say it’s going to be. More