Coast Cadillac Port Richey - Service Center

The dealer took me home after I dropped the vehicle off at appointment time and then picked me up when the service was completed from my home. at appointment time and then picked me up when the service was completed from my home. More

This dealership is a pleasure to visit for service I always take my three Cadillacs there for service. The staff always is always great and first class. Jen Coffman in the service is on top of my cars a always take my three Cadillacs there for service. The staff always is always great and first class. Jen Coffman in the service is on top of my cars and sees that they receive first class attention from the time I get there to the time the cars is professionally cleaned. I would recommend this dealer to anyone. There coffee bar is great too. More

got the job done and fast we waited for it. Leo did an excellent job. Leo did an excellent job. More

I HAD MY CAR AT YOUR FACILITY ON 7/27/2023 ALL DAY, AND TODAY THE SAME PROBLEM SHOWED UP AGAIN, I AM VERY DISSAPOINTED WITH YOUR SERVICE DEPT. TODAY THE SAME PROBLEM SHOWED UP AGAIN, I AM VERY DISSAPOINTED WITH YOUR SERVICE DEPT. More

Very efficient. They call if your car needs maintenance. Whenever I have a scheduled appointment, they are always on time. They call if your car needs maintenance. Whenever I have a scheduled appointment, they are always on time. More

The service and staff very friendly. They took care of the problem very quickly. Even that they couldn’t find my appointment in the system. They took care of the problem very quickly. Even that they couldn’t find my appointment in the system. More

excellent service ,very professional ,made me feel comfortable, very clean ,quiet atmosphere .keep me informed about the service of my auto comfortable, very clean ,quiet atmosphere .keep me informed about the service of my auto More

Poor updates and communication …oil change scheduled 9 am, at 3:30 pm called to find out why car was not ready ( requested check engine light in advance of appt). Call went to voice mail..called again use am, at 3:30 pm called to find out why car was not ready ( requested check engine light in advance of appt). Call went to voice mail..called again used operator to find someone available..finally reached a live body, only to be asked if I could leave car overnight! Stated I need my car for work, and if it wasn’t checked yet, then forget it, man from service told me it can take many hours to run a check engine light..that may be accurate, but 6 hours? Well, that’s a bit off. Advisor returned my call stated I could pick up my car in 1 hr, and went over findings. Simple updates during the 6 hr waiting period would have been appreciated. A 6 hr check engine service was completely inappropriate, we won’t return More

Excellent service and excellent customer service work, very professional and they service what they sale very professional and they service what they sale More

I had great service at this dealership. Alfredo, my service advisor was extremely helpful. They took care of all my issues in a timely manner. And my car was returned to me cleaner than whe Alfredo, my service advisor was extremely helpful. They took care of all my issues in a timely manner. And my car was returned to me cleaner than when I brought it in. More