Coast Cadillac Port Richey - Service Center

Frank Rodelli and his knowledgeable staff has taken care of our 2003 CTS since we purchased it pre owned in 2005.We were always impressed with the speed in which he would diagnose the problem and have it re of our 2003 CTS since we purchased it pre owned in 2005.We were always impressed with the speed in which he would diagnose the problem and have it repaired. Often we were able to wait and our car was returned within an hour or so. When ever we would have to leave our car for a longer or overnight stay Frank would always have a loaner car ready for us or have started the paper work. Several times when a repair was needed that involved a decision on what would be needed to get the job done Frank would call us first and give us options and give us time to decide which way to go. we like that in Frank, he never pushes us to decide immediately and he always lets us know when safety should be involved in making our decision. We have been a customer for over 5 years and we will continue to use Autoway Cadillac and our favorite Service Advisor Frank Rodelli in the future. More

Frank always takes excellent care of us! No matter what were calling for, he always makes time to get an appointment scheduled. When we needed to leave our vehicle there overnight for a recall repair, he q were calling for, he always makes time to get an appointment scheduled. When we needed to leave our vehicle there overnight for a recall repair, he quickly hooked us up with a rental car that would accomadate our needs while we had it. More

I always receive great service at this dealership. The employees are friendly,courteous and professional. I have complete trust in the service and parts departments. They explain what is needed and you k employees are friendly,courteous and professional. I have complete trust in the service and parts departments. They explain what is needed and you know the price upfront. There are no surprises after the fact. This is the only place I let service my vehicles. I have never walked out wondering did I really need that service. Coastal Cadillac is trustworthy. More

They have excellent and fast service, good prices. The employees are helpful and professional. I have been going to Autoway Cadillac for many years and will continue to use them. They always let me know u employees are helpful and professional. I have been going to Autoway Cadillac for many years and will continue to use them. They always let me know up front approximately how much my repairs will cost along with how long it will take. More

I have taken my SUV to Auto Way Cadillac in Port Richey for service and maintenance on 3 different occasions. This dealership and service department exceeded my expectations on each visit. I have owned BMW for service and maintenance on 3 different occasions. This dealership and service department exceeded my expectations on each visit. I have owned BMWs in the past and those dealerships can't hold a candle to the service department at Auto Way Cadillac. From the minute you walk in, it's apparent that it's different. Each time they have had an enormous breakfast spread with fresh coffee, donuts, bagels, drinks, etc. It is sparkling clean and all employees are professionally dressed and friendly. I can't tell you how many times an employee has come up to me and asked if I need anything and if I'm doing okay. What a difference that makes! The real difference however is Ronnie Flynn. She is by far THE best service person that I have ever that the pleasure and privilege of dealing with. She is personable, knowledgeable, informative and delivers what she promises. How fortunate for Auto Way to have such a valued employee! It's so nice to walk into a business where the front person who welcomes you is someone like Ronnie. This is definitely a case where the front line affects the bottom line. She is definitely an asset to this dealership and as long as Ronnie is working there, I will continue to be a customer. In my opinion, she IS the service department at Auto Way Cadillac and should be running the service department. More

I had a wonderful experience at this dealership. Ronnie was very honest. I will recommend this dealer to family and friends. not at all what I expected from a cadillac dealership on the price since I do no was very honest. I will recommend this dealer to family and friends. not at all what I expected from a cadillac dealership on the price since I do not own a cadillac and was weary about bringing my car there. More

I had no appointment,and came from out of state, the service advisor Alfredo took care of my concerns and the Mechanic Pat also did his utmost best to repair my car ! I could not be more satified !I wi service advisor Alfredo took care of my concerns and the Mechanic Pat also did his utmost best to repair my car ! I could not be more satified !I will return when needed and recommend Autoway! Thanck You !! More

Alfredo always gets me in when I call, and is very helpful with everything.I have never had a bad experience when dealing with him,I highly recomend him to all my friends that go there He always clear helpful with everything.I have never had a bad experience when dealing with him,I highly recomend him to all my friends that go there He always clears up any confusion that I might have,and he is definatly an asset to your company. More

Frank has been my service advisor since I bought the car there almost 6 years ago. He is friendly and takes a genuine interest on what service is needed and listens as you describe any problems with the car there almost 6 years ago. He is friendly and takes a genuine interest on what service is needed and listens as you describe any problems with the car. I have to say I trust Frank and the service team at Autoway Cadillac as to what service I need and when for my car. In fact the entire service area is friendly and are always willing to help. I remember one time my wife brought the car for a tire problem and Frank wasn't there. The rest of the service advisors fixed the tire and said - "don't worry about it - when Frank is in he will call me (which he did)". To me that is very important - my wife comes in with a problem - it is fixed - and we settled up later. You really don't see that anymore. More

I took my Cadillac in for service on a Saturday due to having an issue with the key not working correctly in the ignition and also the airbag light was displayed. Ronnie explained in details why these iss having an issue with the key not working correctly in the ignition and also the airbag light was displayed. Ronnie explained in details why these issues were happening as well as how it would be repaired. Ronnie was extremely professional and friendly. I am a business owner and appreciate good employees that put the customer first. I would be proud to have her as one of my employees and I will recommend her to all of my friends and business colleagues. Great job Ronnie and thank you! More