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Coast Cadillac Port Richey - Service Center
Port Richey, FL
228 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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228 Reviews of Coast Cadillac Port Richey - Service Center
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January 18, 2023
Staff was very friendly. They were prompt and got my car done quickly. Only complaint is the "complimentary" car wash. I've had rain storms that have done a better job. They were prompt and got my car done quickly. Only complaint is the "complimentary" car wash. I've had rain storms that have done a better job. More
by lisa.weirick85
Employees Worked With
Alfredo Crespo
January 09, 2023
I can not say to many good things about this dealership as far as I am concerned the rest of the GM dealers could take a lesson on what a great this dealer is from purchasing your vehicle to servicing it as far as I am concerned the rest of the GM dealers could take a lesson on what a great this dealer is from purchasing your vehicle to servicing it More
by kdw111415
Employees Worked With
Jen
December 26, 2022
I recently purchased a BMW and used my CTS as trade in, however, begged for my Cadillac back! I did not like the car and equally as important, I was disappointed with the customer service (lack of) at BM however, begged for my Cadillac back! I did not like the car and equally as important, I was disappointed with the customer service (lack of) at BMW, WesleyChapel, FL. It's so hard to give up stellar customer service from Alfredo at Auto Nation, Port Richey, FL. We have our 6 year old CTS back so we'll be seeing Alfredo again soon. More
by weston72066
Employees Worked With
Alfredo Crespo
December 31, 2019
Very Disappointed I traded in my Anniversary Edition Cadillac Eldorado I had shipped from Hawaii. They took advantage of me for about 3 years. At 74,000 miles, and th I traded in my Anniversary Edition Cadillac Eldorado I had shipped from Hawaii. They took advantage of me for about 3 years. At 74,000 miles, and thousands of dollars later, the engine blew up. So I got an SRX from them. Thinking everything was up to date. Nope; Needed new tires. $800. Oil change. $130. Transmission Service. $211. Maintenance schedule says I need new spark plugs. $450. So disappointed that they sold me a car that was not maintained. You would think, buying a Cadillac from a Cadillac dealer, would be the right thing to do. Not so. I was taken advantage of. I’ve only had it 6 months. Sad Scott More
by Scott
Employees Worked With
Marty, we purchased 5 cars from him. , Jeremy Buehrig
May 08, 2018
HEAVEN ON EARTH FOR CADILLAC CAR OWNERS. AWESOME SVC. TEAM BY FAR. A PERFECT EXAMPLE OF WHAT A CADILLAC OWNER CAN EXPECT FROM THIS DEALERSHIP. MY CAR WAS SICK, NEEDED A MAJOR REPAIR (THAT INC AWESOME SVC. TEAM BY FAR. A PERFECT EXAMPLE OF WHAT A CADILLAC OWNER CAN EXPECT FROM THIS DEALERSHIP. MY CAR WAS SICK, NEEDED A MAJOR REPAIR (THAT INCLUDED COMPLETE ENGINE REMOVAL). I TOOK IT HERE & THE SVC. MANG. WAS ABLE TO GET THE $5K+ REPAIR COVERED (EVEN THO A DIFFERENT SVC. SHOP JUST DID A MAJOR MOTOR REMOVAL REPAIR 8 DAYS PRIOR UNDER THE SAME EXTENDED WARRANTY POLICY & SCREWED IT UP). WOW, THESE GUYS ARE LIFE SAVERS FOR SURE. HAD IT NOT BEEN FOR THEM, THE CAR WAS BEING SOLD OR TRADED IN. I THANK GOD FOR THEIR SVC. DEPT. & RECOMMEND THEM TO EVERYONE IN NEED OF REPAIRS FROM A LIGHT BULB TO A MOTOR REMOVAL. TY AGAIN J. More
by TheDuke
Employees Worked With
Jeremy Buehrig
February 08, 2017
Taken to the cleaners I went to this location due to I was worried about driving my car to far until I knew if it was a transmission problem. I was advised it was the trans I went to this location due to I was worried about driving my car to far until I knew if it was a transmission problem. I was advised it was the transmission and was told "this is a good car and it is in good condition you don't want to buy a new car". This is the response when I was told a new trans would be $6,000 and rebuilt would be $3,000 or so and I told them I might have to just buy a new car. Back and forth on what would be charges and I advised them I did not want to go over $3,400. It ended up at $3,950 and I was not advised until I got to dealer to pick it up even after several calls and VM. I was told we would talk about total when I got there. I payed and did not speak to anyone but a few days later the bracket for the exhaust was hanging down due to this was not taken care of during transmission repair. I took it there and advised they would fix it and I complained to service mgr that this is what happened and he did not have anything to say or offer. I will stick with Demmitt Cadilac as I have in the past at least they are honest. More
by Junior
Employees Worked With
Service advisor Jeremy
