Coast Cadillac Port Richey

I have taken my SUV to Auto Way Cadillac in Port Richey for service and maintenance on 3 different occasions. This dealership and service department exceeded my expectations on each visit. I have owned BMW for service and maintenance on 3 different occasions. This dealership and service department exceeded my expectations on each visit. I have owned BMWs in the past and those dealerships can't hold a candle to the service department at Auto Way Cadillac. From the minute you walk in, it's apparent that it's different. Each time they have had an enormous breakfast spread with fresh coffee, donuts, bagels, drinks, etc. It is sparkling clean and all employees are professionally dressed and friendly. I can't tell you how many times an employee has come up to me and asked if I need anything and if I'm doing okay. What a difference that makes! The real difference however is Ronnie Flynn. She is by far THE best service person that I have ever that the pleasure and privilege of dealing with. She is personable, knowledgeable, informative and delivers what she promises. How fortunate for Auto Way to have such a valued employee! It's so nice to walk into a business where the front person who welcomes you is someone like Ronnie. This is definitely a case where the front line affects the bottom line. She is definitely an asset to this dealership and as long as Ronnie is working there, I will continue to be a customer. In my opinion, she IS the service department at Auto Way Cadillac and should be running the service department. More

I had a wonderful experience at this dealership. Ronnie was very honest. I will recommend this dealer to family and friends. not at all what I expected from a cadillac dealership on the price since I do no was very honest. I will recommend this dealer to family and friends. not at all what I expected from a cadillac dealership on the price since I do not own a cadillac and was weary about bringing my car there. More

I had no appointment,and came from out of state, the service advisor Alfredo took care of my concerns and the Mechanic Pat also did his utmost best to repair my car ! I could not be more satified !I wi service advisor Alfredo took care of my concerns and the Mechanic Pat also did his utmost best to repair my car ! I could not be more satified !I will return when needed and recommend Autoway! Thanck You !! More

I was introduce to Tracy Obermeier when I did my second Lease with Cadillac in 07. Well let me just say, because of Tracy I'm driving all the way back from Tampa to do another deal with her. She's knows Lease with Cadillac in 07. Well let me just say, because of Tracy I'm driving all the way back from Tampa to do another deal with her. She's knows how to keep her customer's happy and as I said I'm coming back when my lease is up to do another deal with her and her only. She rocks and tell her to keep up the good work. More

Alfredo always gets me in when I call, and is very helpful with everything.I have never had a bad experience when dealing with him,I highly recomend him to all my friends that go there He always clear helpful with everything.I have never had a bad experience when dealing with him,I highly recomend him to all my friends that go there He always clears up any confusion that I might have,and he is definatly an asset to your company. More

Frank has been my service advisor since I bought the car there almost 6 years ago. He is friendly and takes a genuine interest on what service is needed and listens as you describe any problems with the car there almost 6 years ago. He is friendly and takes a genuine interest on what service is needed and listens as you describe any problems with the car. I have to say I trust Frank and the service team at Autoway Cadillac as to what service I need and when for my car. In fact the entire service area is friendly and are always willing to help. I remember one time my wife brought the car for a tire problem and Frank wasn't there. The rest of the service advisors fixed the tire and said - "don't worry about it - when Frank is in he will call me (which he did)". To me that is very important - my wife comes in with a problem - it is fixed - and we settled up later. You really don't see that anymore. More

I took my Cadillac in for service on a Saturday due to having an issue with the key not working correctly in the ignition and also the airbag light was displayed. Ronnie explained in details why these iss having an issue with the key not working correctly in the ignition and also the airbag light was displayed. Ronnie explained in details why these issues were happening as well as how it would be repaired. Ronnie was extremely professional and friendly. I am a business owner and appreciate good employees that put the customer first. I would be proud to have her as one of my employees and I will recommend her to all of my friends and business colleagues. Great job Ronnie and thank you! More

This was honestly the most pleasant used car buying experience I have ever had. Jamie Blatman was not only friendly and knowlegable. He has followed up after the sale on multiple occasions to ensure th experience I have ever had. Jamie Blatman was not only friendly and knowlegable. He has followed up after the sale on multiple occasions to ensure that I was satisfied with my car. The finance dept. was just as wonderful as the sales dept. More

Always with a smile, Alfredo greets his customers with the utmost friendliness and concern. I've never felt taken advantage of by price or procedure with Autoway Cadillac, as I am on limited budget and kn the utmost friendliness and concern. I've never felt taken advantage of by price or procedure with Autoway Cadillac, as I am on limited budget and know that there are some dealerships who aren't always honest. Alfredo provides accurate information on the problem(s) with my vehicle and always has the price available for me to decide upon. I wouldn't bring my vehicle anywhere else! More