Coast Cadillac Port Richey

No Loyalty at ALL I have been a faithful customer to this dealership for many years 4+, i have paid them to service my Cadillac's, sent them many customers, sent them f I have been a faithful customer to this dealership for many years 4+, i have paid them to service my Cadillac's, sent them many customers, sent them family members to purchase cars from them, even purchased another car from them as well myself, it does not matter to them how great and loyal you are as a customer, it means nothing to them, they will still treat you like a paycheck and try to clean out you bank acct anyway, my loyalty meant nothing to this dealership at all, i purchased a car AGAIN for 24k without any trade in and put 2k cash down, then attempted to trade it that same car back into them 9 months later to upgrade to a brand new SRX (from a 12' CTS ) that i just bought from them 9 months earlier and they would only give me 18k trade in on it they said (& it was in better cond then when i bought it with 4 new tires i added), WHAT, (i found out that Certified means nothing lol), Come on?, Really, i asked why?, i was told i was upside down?, WHY, i didn't trade in any car when i purchased the CTS. Well i had to go to Hyundai to get them to pay off the 23k payoff i still owed on the CTS and then i leased a 15' Santa Fa, again, wow, No Loyalty i tell you from Cadillac, none. Now i have tried to get that extended warranty we paid for back when we purchased the certified CTS *With bald tires* LOLOLOL, i have been put through H E Double Hockey Sticks for the past 3 weeks trying to get my refund. Still do not have it. Through the past 4+ yrs we have witnessed so many different and new faces there in the sales dept etc. Seems they can not keep people on there either?, i wonder why?. I have owned Cadillac's for over 20 yrs. and can honestly say that i will never again in this life time purchase a Goat even from this dealership no less a car. It is sad but it is reality, No Loyalty at all to their paying and faithful customers, O, & I AM THE BAD GUY NOW BECAUSE I AM TELLING THE WORLD THE TRUE FACTS OF HOW THIS DEALERSHIP TREATS THEIR LOYAL CUSTOMERS. Don't take my word for it, go there and make a purchase, you will learn the hard way as we did and as my Uncle & Aunt did and as my best friend did and as my neighbors did and also my cousin did. Never again will i purchase from Autoway -- Autonation or as they were known as Coastal Cadillac again. Also, don't depend on a call back from that service guy, yes him, because you will die waiting for it that will never come, and when you complain to the boss, that svc. guy will really hate you for it, shame on me for telling on him, lol. Thanks for the wild ride Autoway Cadillac. It has been a real eye opening experience. You left me feeling used and abused and damaged. Not cool my friends. More

Crooks!!! My ignition was misdiagnosed. Was told components we're not able to be removed without damaging other parts of the ignition and the components needed My ignition was misdiagnosed. Was told components we're not able to be removed without damaging other parts of the ignition and the components needed to be replaced and given an estimate of $798.00 took the car to suntoyota had the problem fixed within minutes and was only charged for locksmith rebuilding my current ignition which was a small fraction of these crooks estimate! Even after being misdiagnosed no offer of refunding my diagnostic fee of $90.00 More

New Car Buying Experience I rate the process of buying a new car alongside going to the dentist. However, Tracy and Dave, the internet sales people, made this a positive exper I rate the process of buying a new car alongside going to the dentist. However, Tracy and Dave, the internet sales people, made this a positive experience. I acquired a beautiful auto at a reasonable price. More

AutoNation Cadillac is a great dealership with a nice selection of used vehicles. James Zabel was very nice - no pressure. We are so happy with our 2012 Dodge Ram. with a nice selection of used vehicles. James Zabel was very nice - no pressure. We are so happy with our 2012 Dodge Ram. More

Great Buying Experience Bruce and the guys at Auto Nation Cadillac of Port Richey did everything they could to make the deal happen. In addition Bruce's follow up after the Bruce and the guys at Auto Nation Cadillac of Port Richey did everything they could to make the deal happen. In addition Bruce's follow up after the purchase was fantastic, he made sure we had everything we need. More

We had purchased a 2005 Chevy Corvette through AutoNation Cadillac of New Port Richey Florida via AutoNation of Delray Florida. This was a second purchase through AutoNation Cadillac. While trying to get the Cadillac of New Port Richey Florida via AutoNation of Delray Florida. This was a second purchase through AutoNation Cadillac. While trying to get the car from AutoNation of Delray, Mike Stanton GM, Scott Douglas Used Car Manager, and George Bears New Car Manager fought very hard for us to get the car from Delray. Delray did not want to give up the car but through the intense intervention of the previously mentioned men we finally got our car. About a month later we started having problems with the car. The traction control system light was coming on along with the check engine light. We brought the car back to the dealership and had the car diagnosed and the technician Daniel Snouts told us there were 47 different codes that came up. They decided some of these codes were due to a low battery, so they replaced the battery. However, that was not the problem. So they did another diagnosis and replaced the TCM, that still did not solve the problem. The next step was the ECM, again that was not it. Finally, after discussing the issue with the technician, we told him that my husband had the shifter cable replaced about 2 weeks prior at AutoNation Chevy in Fort Lauderdale, Florida. Daniel the technician all of a sudden had a light bulb go off in his head and he suggested that maybe some wires might have gotten pinched with the removal of the center console. So Daniel removed the console and found a rat's nest of wires that were not factory installed. He then told us that he was going to make the wires back to factory original. After all the hard work that he did to figure out what was wrong with the car and that it was the wiring, our car was back to herself. We really appreciate all the hard work that not only the technician did but both the GM, Mike Stanton, and Scott Douglas, the Used Car Manager did by putting us in a rental car for two days and allowed us the opportunity to also drive a Lincoln MKS in the event we wanted to trade in the Corvette after all the issues that it had. But due to the diligence of the staff of this dealership we came away satisfied. We did not have to pay anything out of pocket due to the warranty on the car and the inconvenience we were placed in because it did take some time for the issues to be resolved. We would highly recommend and have to our neighbors and social contacts to give AutoNation Cadillac the opportunity for our friends future car purchases and service. In the event we decide to purchase another vehicle it will be through AutoNation Cadillac in New Port Richey, Florida. Sincerely, Michael and Liz Lawlor. More

Awesome experience! Bruce Pileggi was completely transparent throughout the entire car-buying experience. I highly recommend him and Autonation Cadillac. We purchased a like-new vehicle for practi transparent throughout the entire car-buying experience. I highly recommend him and Autonation Cadillac. We purchased a like-new vehicle for practically trade-in cost. There was a scratch on the bumper and the dealership painted the entire bumper at no extra cost. The car was delivered to my office located almost an hour from the dealership and surprisingly with a full tank of gas! More

I was looking for a car for my wife. I found a great deal on a used Hyuandi Sonata. Bruce was very up front about the car and made buying it very easy. No pressure at all. I would definitely recommend this d on a used Hyuandi Sonata. Bruce was very up front about the car and made buying it very easy. No pressure at all. I would definitely recommend this dealer to anyone searching for a car,new or used. The only downfall was the 699 dealer fee. Dealership was very clean and comfortable. Thank you to Bruce and Auto Nation Cadillac!! More

Bruce, and his entire team made this a seamless and stress free process. I had gone to another dealership the day prior and was treated SO poorly that I felt a little wounded at the start of the sales stress free process. I had gone to another dealership the day prior and was treated SO poorly that I felt a little wounded at the start of the sales process. That quickly became a learning experience and not a reason to detour me from looking into another deal. I will without hesitation recommend this dealership, and Bruce Pileggi in the future. More

It was by far the best experience I have ever received by anyone in this business. He was extremely helpful by helping me find the best car that would keep me and my child safe. He also made me feel very by anyone in this business. He was extremely helpful by helping me find the best car that would keep me and my child safe. He also made me feel very welcomed. And I would definitely recommend him to anyone looking for a new car. More