Coast Buick GMC - Service Center

Sean Chai is a great technician and knows rotary engines! Very impressed with technician, Sean Chai, and his knowledge of rotary engines and professional demeanor. He was very friendly and had lots of patienc Very impressed with technician, Sean Chai, and his knowledge of rotary engines and professional demeanor. He was very friendly and had lots of patience with my questions about my 2011 Mazda RX-8. His knowledge was incredible and my experience with him would make me take my car there again in the future. This made my overall experience with this dealership a good one. Luis in service was also very helpful and it meant a lot to me that he let me communicate with the technician directly regarding my car and he was great with follow up. The only experience that was not good was having to deal with the receptionist (Mandy). She was not well trained and was unaware of the employees who work there. I had the feeling she had the job because of a connection to someone at the dealership because why would someone with her attitude be allowed to communicate with customers. First impressions can make or break a dealership. Example: When I called to talk to Sean she said no one named Sean worked there and was very rude. In fact, 4 employees with the name Sean/Shawn are employed there. I believe the receptionist is the first impression for the dealership and that part was not good impression wise to someone who might call in. I would recommend the service area and the body shop area as a few years ago they helped me with minor damage to my car. Just be sure and get extensions so you don't have to deal with the rude receptionist. Keep up the good work Sean! You and Luis made my experience a good one! More

Collision repairs Yesterday w picked up our 2012 Honda CRV that was in an accident with major damage. We would like to thank you all for the wonderful service!! You k Yesterday w picked up our 2012 Honda CRV that was in an accident with major damage. We would like to thank you all for the wonderful service!! You kept us up to date on what was going on,even though we were out of state for a few days. You promised a date that the repairs would be done by and you kept your word. Everyone we came in contact with was friendly and pleasant. Would recommand your dealership to everyone. Once again thank you and wishing all a Merry Christmas and Happy New Year!!! More

service Hats off to Ed Morse Auto. My auto was stolen and recovered. Staff and repairs were outstanding and amazing. Just moved here from Michigan and ne Hats off to Ed Morse Auto. My auto was stolen and recovered. Staff and repairs were outstanding and amazing. Just moved here from Michigan and never have I had such a pleasant experience. Jaimie was outstanding. More

Great service, Great Mechanic Technician! This is my second time coming to Ed Morse Mazda in Port Richey and I am very happy with the service I get. The staff are all friendly, helpful, and mo This is my second time coming to Ed Morse Mazda in Port Richey and I am very happy with the service I get. The staff are all friendly, helpful, and most important, honest about your car. Unfortunately when I bought my used car from an owner on craigslist there were some issues with it, but when I took it to Sean at Ed Morse Mazda I knew I was in good hands. He was honest about what my car NEEDED and what could wait a little bit and he consistently worked on my car the first time around and the second. He's a great technician! Thanks Sean and Ed Morse Mazda Port Richey! More

Friendly , Knowledgeable , followed through and HONEST !!!!!!! They did NOT try to sell me UN-need services in fact saved me money !!!!!!! Very fair people and I will do business with them in the future . !!!!!!! They did NOT try to sell me UN-need services in fact saved me money !!!!!!! Very fair people and I will do business with them in the future ... More

Just took my new vehicle in for some minor warranty work. The folks in the service area are top notch! They are very friendly, provide excellent customer service, and the work is done properly. When have The folks in the service area are top notch! They are very friendly, provide excellent customer service, and the work is done properly. When have you ever had the opportunity to meet the service technician that works on your car? I did! Tracey is very friendly and professional and even apologized for the fact that I was inconvenienced. Imagine that! This dealership is awesome! The great customer service started with Scott Goffney in sales and is continuing with Art and the staff in service and likewise with Sean and Larry in parts. These are good people and I can highly recommend this dealership. More

The people in parts were very nice and accomadating, I came in for a Key for the lug nuts on a used RX-8 I had just bought (not from them) and I was met with respect and helpfut people. They ordered the p came in for a Key for the lug nuts on a used RX-8 I had just bought (not from them) and I was met with respect and helpfut people. They ordered the part for me with out paying ahead of time. While in the parts room, they had custom wheels on display, the parts manager lent me the book of the entire line. I came back the following Saterday and ordered a set of custom wheels, again no money out fromt. they called me when they arrived at my place of work, to let me know they were in. The people in service were just as nice, they looked up the vin # and gave me a history of the car, and inspected the entire car for any other problems or recalls that were not done. They mounted the wheels,cleaned and washed the car before bringing it back as complete. My experience there was a very good one, and I'm not the easiest person to please. Mike Kessler, Spring Hill FL. More