Coast Buick GMC - Service Center

Genuinely patient, understanding, and genuine. I was not exactly the nicest person I could be to these poor guys over the phone and at the body shop. My insurance company and the party's that hit m I was not exactly the nicest person I could be to these poor guys over the phone and at the body shop. My insurance company and the party's that hit me had been giving me the run around and sending me in circles for a few days, and I was at wits and, brash and straight up rude and challenging to these guys. I took all my stress and frustration out on them, but like I told them, They were absolutely wonderful. They completely understood why I was so upset and it didn't even phase them. All they wanted to do was help me to get my car back and help me to understand what I needed to do in order to make that happen. They were with me every step of the way. Mike in the body shop was so amazingly patient and nice and understanding. Where ever you find your employees do not tell anyone because they are absolutely wonderful and really do understand how stressful and frustrating these unexpected events happen, and they really want to be there every step of the way to really make you confident that they're going to take care of everything and its going to be okay. Thank you Ed More so much for fixing my car, and being the best in the area. I will only be referring people to you from now on! More

Sean Chai is a great technician and knows rotary engines! Very impressed with technician, Sean Chai, and his knowledge of rotary engines and professional demeanor. He was very friendly and had lots of patienc Very impressed with technician, Sean Chai, and his knowledge of rotary engines and professional demeanor. He was very friendly and had lots of patience with my questions about my 2011 Mazda RX-8. His knowledge was incredible and my experience with him would make me take my car there again in the future. This made my overall experience with this dealership a good one. Luis in service was also very helpful and it meant a lot to me that he let me communicate with the technician directly regarding my car and he was great with follow up. The only experience that was not good was having to deal with the receptionist (Mandy). She was not well trained and was unaware of the employees who work there. I had the feeling she had the job because of a connection to someone at the dealership because why would someone with her attitude be allowed to communicate with customers. First impressions can make or break a dealership. Example: When I called to talk to Sean she said no one named Sean worked there and was very rude. In fact, 4 employees with the name Sean/Shawn are employed there. I believe the receptionist is the first impression for the dealership and that part was not good impression wise to someone who might call in. I would recommend the service area and the body shop area as a few years ago they helped me with minor damage to my car. Just be sure and get extensions so you don't have to deal with the rude receptionist. Keep up the good work Sean! You and Luis made my experience a good one! More

Collision repairs Yesterday w picked up our 2012 Honda CRV that was in an accident with major damage. We would like to thank you all for the wonderful service!! You k Yesterday w picked up our 2012 Honda CRV that was in an accident with major damage. We would like to thank you all for the wonderful service!! You kept us up to date on what was going on,even though we were out of state for a few days. You promised a date that the repairs would be done by and you kept your word. Everyone we came in contact with was friendly and pleasant. Would recommand your dealership to everyone. Once again thank you and wishing all a Merry Christmas and Happy New Year!!! More

service Hats off to Ed Morse Auto. My auto was stolen and recovered. Staff and repairs were outstanding and amazing. Just moved here from Michigan and ne Hats off to Ed Morse Auto. My auto was stolen and recovered. Staff and repairs were outstanding and amazing. Just moved here from Michigan and never have I had such a pleasant experience. Jaimie was outstanding. More

Great service, Great Mechanic Technician! This is my second time coming to Ed Morse Mazda in Port Richey and I am very happy with the service I get. The staff are all friendly, helpful, and mo This is my second time coming to Ed Morse Mazda in Port Richey and I am very happy with the service I get. The staff are all friendly, helpful, and most important, honest about your car. Unfortunately when I bought my used car from an owner on craigslist there were some issues with it, but when I took it to Sean at Ed Morse Mazda I knew I was in good hands. He was honest about what my car NEEDED and what could wait a little bit and he consistently worked on my car the first time around and the second. He's a great technician! Thanks Sean and Ed Morse Mazda Port Richey! More