193 Reviews of Coast Buick GMC - Service Center
Air conditioner repair My 2011 Buick Enclave AC does not blow air to the face panel. I drove in and got it repaired the next day. Bill helped me get a loaned truck right fro My 2011 Buick Enclave AC does not blow air to the face panel. I drove in and got it repaired the next day. Bill helped me get a loaned truck right from the lots, saving me a lot of time, and I did not miss any time at work. More
Service Brought my 2012 Buick Enclave to the dealership for an oil change and a few other problems. Bill in the service department was totally helpful and car Brought my 2012 Buick Enclave to the dealership for an oil change and a few other problems. Bill in the service department was totally helpful and caring . He demonstrated the utmost professionalism and was extremely thorough. How ever when I got in my vehicle to leave the dealership The dirty oily cabin filter was sitting on the passenger seat of the car. Along with the housing for the filter and two screws. I went back inside to notify Bill but he was out in the shop with another customer. Bill also told me he would email me the paperwork on the vehicle inspection and what they found and also the cost to me to have these items repaired. I have not received an email as of tonight with this info. Please have this info sent to me as soon as possible so I may review . More
service visit good service from bill all the time. prices are good always on time and like that they clean my car because im always very busy good service from bill all the time. prices are good always on time and like that they clean my car because im always very busy More
Please see below I would highly recommend! My car was towed after hours. By 8am the next day I was on the phone with Hector. He kept me updated on what was going on th I would highly recommend! My car was towed after hours. By 8am the next day I was on the phone with Hector. He kept me updated on what was going on the entire time and was upfront on costs which were reasonable. Great job thanks! More
Great service! From New/used car sales to routine service all the way to body repair, Ed Morse is the only place I trust my vehicles to. Quick service and outstandin From New/used car sales to routine service all the way to body repair, Ed Morse is the only place I trust my vehicles to. Quick service and outstanding customer service, the staff have your and your families best interest in mind. Give them a try and become life long customers like I did. More
great job thanks finished on time, really nice waiting area friendly people at this dealership, free car wash very good prices that were mailed to me ,the mail finished on time, really nice waiting area friendly people at this dealership, free car wash very good prices that were mailed to me ,the mail More
Drivers Seat Had no problem with the service of my vehicle everything was done as expected. The reason for 4 instead of 5 stars is a major concern of mine after my Had no problem with the service of my vehicle everything was done as expected. The reason for 4 instead of 5 stars is a major concern of mine after my car is return to me for pick up my drivers seat was almost touching the steering wheel. When my seat is set for my comfort zone and my radio channels has been changed it makes me wonder what else has been messed with. On my next service appointment I'll request that my seat not be moved. More
Fast simple and friendly staff Never any issues always simple and hassle free. Staff is friendly and attentive to customers. Clean environment and snacks for while you wait. two thu Never any issues always simple and hassle free. Staff is friendly and attentive to customers. Clean environment and snacks for while you wait. two thumbs up More
Travis and Nathan awesome guys! I had the pleasure to work with Travis H. as my service advisor and Nathan E as my service technician. These men are true gentlemen. I had just abo I had the pleasure to work with Travis H. as my service advisor and Nathan E as my service technician. These men are true gentlemen. I had just about my used vehicle from the dealership and all of a sudden it started to make a "funny sound", I'm a woman and I honestly know very little about cars, so I was super nervous, and really stressing out, as the vehicle was sold as is. (Something that I won't do again) However, Travis was the first person that I dealt with and I think he realized that I was very nervous and very stressed out. He immediately had someone look at it, and said that I would be in and out in less than an hour, and I was! Then I had the pleasure to meet Nathan E. he was my service technician, and he was also very professional and understanding of my extremely limited knowledge of how the part that needed to be replaced work, and the potential damage that it could do to my vehicle if it wasn't repaired. So I asked him to please explain it in layman's terms, and he did without an attitude or talking to me like the "little woman" but as a woman with respect and courtesy. That is when the guys told me that it was covered under a warranty and that I would have to leave my vehicle with them. Nathan and Travis both said that they would have the car about to me by the next day. Travis got me set up in a loaner and I was off and on my way in literally under an hour with peace of mind! Nathan was kind enough to walk me back to my vehicle to assist me in gathering my things that I needed out of my vehicle. Travis got me set up in a loaner and I was on my way. There wasn't any upselling, and he told me that my vehicle did need one thing, and when I spoke with my bother he assured me that the service that was suggested was needed on my vehicle. I have an will use the service department in the future! Thank you Travis and Nathan for being so kind and professional and never making me feel like I was being spoken down too. I really did appreciate your professionalism and courtesy! More
Service Experience has always been excellent with people and service. Have been going here for years. We also purchased our Buicks here since moving to Florid Experience has always been excellent with people and service. Have been going here for years. We also purchased our Buicks here since moving to Florida. More