Coast Buick GMC - Service Center

A bad situation made right. After having body work done elsewhere, found that they messed up the lights. From the get go Cathy was wonderful. She explained everything to me an After having body work done elsewhere, found that they messed up the lights. From the get go Cathy was wonderful. She explained everything to me and even brought me back to see what she was talking about. Niki showed me exactly what was the problem. I had to leave my car there over night waiting for parts. Cathy offered a ride home, however I live quite far. She checked and found that a loaner would be available in a little while if I didn't mind waiting. I was there all morning, so what was one more hour? Every one was so friendly and accomodating. Yes, it was a little more expensive, but at least the work was done right. More

Awsome service I called for an appointment for service. I was not sure what was wrong with my car other than the check engine light was on and was making a squealing I called for an appointment for service. I was not sure what was wrong with my car other than the check engine light was on and was making a squealing noise. I am glad that I am taken seriously as a woman who knows nothing about cars.I am never made to feel stupid or that my concerns are not taken seriously. I was able to have a loaner car and out of the dealership in less than an hour and was kept informed by Bill of the work that was being done. More

Excellent Communication The. Service Department at this dealership is an asset. Very accommodating and strong on communication. Strong sense of caring and good people to wo The. Service Department at this dealership is an asset. Very accommodating and strong on communication. Strong sense of caring and good people to work with throughout the process. More

This place is great. This dealership is so nice and thoughtful towards its customers. It doesn't leave questions unanswered, and the service department in particular is s This dealership is so nice and thoughtful towards its customers. It doesn't leave questions unanswered, and the service department in particular is so knowledgeable and determined to get answers. More

A plus! Employees are very courteous and polite. They take the time to explain things. The service was performed in a timely fashion. I am very pleased with t Employees are very courteous and polite. They take the time to explain things. The service was performed in a timely fashion. I am very pleased with the services that were performed. More

1st rate service! I arrived 10 minutes prior to my scheduled appointment and was greeted by a service manager. Bill took my information and my (almost) new truck in fo I arrived 10 minutes prior to my scheduled appointment and was greeted by a service manager. Bill took my information and my (almost) new truck in for an oil change, tire rotation and 15 point check - all included with the purchase of the vehicle. Afterwards, Angel and his team offered to wash the truck - they were able to remove some rather stubborn hardwater spots left behind from a hotel sprinkler system . I had some questions about accessories which Toby was quick to answer. Lastly, I had a chance to visit with my salesman as well to retrieve the printed owners manual that had been left behind when I purchased the truck back in December. All I can say is GREAT JOB all the way around. More

Always Excellent Hector and I have dealt with a lot of situations, most good, one not so much. He, and Ed Morse Mazda, have always acted professionally and fairly. I Hector and I have dealt with a lot of situations, most good, one not so much. He, and Ed Morse Mazda, have always acted professionally and fairly. It’s a long drive for me to get my car serviced there, but it has always been worth it. More

Very good service The service is great and they are pretty quick. Made appointment and got in on time. They have beautiful cars to look at while waiting. The service is great and they are pretty quick. Made appointment and got in on time. They have beautiful cars to look at while waiting. More

Oil change Brought in the vehicle for the scheduled maintenance (oil change). Vehicle was also checked for other components as well. Vehicle was run through t Brought in the vehicle for the scheduled maintenance (oil change). Vehicle was also checked for other components as well. Vehicle was run through the car wash afterwards. Tires nice and shiny!! More

satisfied customer My service was done in a timely and courteous manner. My questions were answered in full. Hector was kind enough to show me how to use a color touch u My service was done in a timely and courteous manner. My questions were answered in full. Hector was kind enough to show me how to use a color touch up pen by doing a few little spots on my car. I bought the pen of course. More