Clovis Chrysler Dodge Jeep Ram

Horrible Service Department I would actually give this service department a zero if possible. I took my car in to get an exhaust leak fixed which ended up being covered by warran I would actually give this service department a zero if possible. I took my car in to get an exhaust leak fixed which ended up being covered by warranty. However I asked them to fix the 3 lights on my rearview mirrors that were not working. When I arrived to pick up my truck I had to pay for the repair then wait to get my truck. So i was unable to inspect the work before signing the repair sheet. I then got in my truck and headed to car wash. After I washed the truck I went to check the lights they repaired. Well two of the lights on the top that work with the turn signals were not working. However the approach light on the drivers side was repaired as asked.( I specifically told them not to worry about the approach light on the passengers side since it was still working) Well I immediately took the truck back to clovis dodge to find out what happened. They told me they only changed both approach lights. So I reminded the service consultant (Erik Mercado) that I specifically told them not to change the passenger side light since it was working and had been recently changed while the truck was still under warranty. He had no explanation on why the turn signal light s had not been changed but the tech told him that since one of the two lights on the passenger side was out so they decided to change the light, without asking me about it. So several things are wrong here. I specifically told them not to change the passenger side, and then they decided on their own to change it out, and never completed the work I asked. So I tried to get them to order the lights I needed to change on the turn signals and then told them I was not going to pay for the repair and replacement of a light I specifically asked them not to fix. He said there was nothing he could do for me since I already signed the service agreement and paid for it. So I asked if I could get credit then on the next repair of the lights I originally asked to get fixed and he said "No". I have been driving Dodges 17 years and my wife does also. I will guarantee that my family will never have a Service repair or purchase a vehicle, of which we are planning to buy in a few months for my wife, from Clovis or Fresno Dodge ever! More