Clovis Chrysler Dodge Jeep Ram
Clovis, CA
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I have no issues with this dealership, they are friendly, the facility is always clean. Service personnel seen to get the job done correctly the first time. This time however I had to wait for parts, I guess the facility is always clean. Service personnel seen to get the job done correctly the first time. This time however I had to wait for parts, I guess that is not unreasonable in today's market especially with the numbers of parts required for different vehicles serviced. So, I am not disappointed, I addition, the waiting area is excellent, and the beverage area is great and always kept clean, although I did not use this area this visit, I did not use the ride home service offered this time as my wife was able to pick me up, I do appreciate that the service is provided by the dealership and not Uber. Some dealers use Uber, and I find then most times unacceptable. To me the vehicles are dirty, and the personnel are not friendly or someone I would care to associate with. More
The service came out quickly. I explained what I needed and was given a quote and time frame. They met all my expectations. They were professional and knowledgeable. I would refer I explained what I needed and was given a quote and time frame. They met all my expectations. They were professional and knowledgeable. I would refer friends and family to them. More
The service department kept me updated on the issue. He provided me with some options to get the service I needed. I was advised of the cost of such a service and the time frame to get me back on the ro He provided me with some options to get the service I needed. I was advised of the cost of such a service and the time frame to get me back on the road with my vehicle. More
I took my truck in to get work done when they said it was fixed and finished I picked it a new noise went back the following week have the technician that worked on it who's been a Chrysler for 38 years is a fixed and finished I picked it a new noise went back the following week have the technician that worked on it who's been a Chrysler for 38 years is a master technician go for a test drive said he heard something fluttering but he wasn't sure if it was part of the truck itself got back up to the service advisor after the test drive he tells the service advisor he really didn't hear anything I told master technician who I went on test drive with while we were driving nobody's perfect he turned around and looked at me and didn't say a word so I took that as he's perfect I said it doesn't matter what happened or who did it my truck is still under warranty let's fix it please before my warranty expires in 2 months on December 16th suffice to say it never got fixed. Also my passenger rear signal light was out when I picked up my truck originally after they said it was fixed the code came on the light was out I thought to myself why don't you ask me if we need to fix it come to find out it was under warranty so why didn't they at least order the parts I had to call back and tell him all these things cuz I didn't talk to him when I picked it up originally after seeing the code I was so disgusted also my overflow box for my radiator keeps going empty I took her to the Fresno Dodge now the Clovis nobody can seem to find out what's wrong with it which is ridiculous it's not supposed to be empty only when it's hot and goes back into the block then it's supposed to get cold off and go back into the box the overflow box these are ridiculous things now I have to go back and get my signal fixed which makes no sense I would not recommend either one of these dealerships ever More
They did a good job on my G they put the harnesses on my front doors, electrical harnesses, and they did a good job in a timely manner. Appreciate the good job guys. front doors, electrical harnesses, and they did a good job in a timely manner. Appreciate the good job guys. More
My service advisor during my visit at the Clovis Chrysler went far and beyond during my visit, appreciated will definitely come back for the next service schedule. went far and beyond during my visit, appreciated will definitely come back for the next service schedule. More
Very happy with the dealership. People are always courteous, and the facility is always clean. In particular I like the service they supply of giving you a ride home and not relying People are always courteous, and the facility is always clean. In particular I like the service they supply of giving you a ride home and not relying on uber. Some dealerships rely on uber which I don't like as they seem to be dirty and not at all friendly. In addition, I like the coffee service supplied in addition it is always kept clean. More