Cleveland Ford - Service Center

I have had a small ongoing problem with my tires and all of the service advisors have been very friendly and helpful while working to solve the problem. I have had nothing but good experiences with Larry Hi of the service advisors have been very friendly and helpful while working to solve the problem. I have had nothing but good experiences with Larry Hill Ford dealership. More

Joe Trentham. was very helpful and knew his job very well. I had a great experience with him. I would recommend Joe to anyone. He was very nice and friendly! well. I had a great experience with him. I would recommend Joe to anyone. He was very nice and friendly! More

I pulled up to dealership to get oil changed and Joe met me at my truck asked if he could help me before I even got out. He was very courteous and friendly got my info and had work finished before I could f me at my truck asked if he could help me before I even got out. He was very courteous and friendly got my info and had work finished before I could finish my coke. He has always treated me with respect and gone out of his way to help me. More

Joe has always taken good care of me when I come in. He is always friendly, has excellent customer service and is the best person for the job. Everytime I have come in for anything, Joe Trentham has alway is always friendly, has excellent customer service and is the best person for the job. Everytime I have come in for anything, Joe Trentham has always taken care of me and my cars and truck. More

Harold has been awesome since day one of our purchase! He offered to book my service appointment for me and schedule my ride back to work without me even asking. Now THAT'S customer service! This guy ha He offered to book my service appointment for me and schedule my ride back to work without me even asking. Now THAT'S customer service! This guy has it going on...for real. You need a car you need to talk to Harold Blackstock! He is THE BEST in the business hands down. Thanks Harold for your quality service! More

Very positive experience. Oil change and other service for diesel. I was very impressed with how fast I was in and out. Tony was Verizon's informative and helpful. for diesel. I was very impressed with how fast I was in and out. Tony was Verizon's informative and helpful. More

Tony was very helpful and friendly he explained my options really well and waited patiently for me to make a choice. I like sale associates who are do to earth and Tony was. Thanks for your help. options really well and waited patiently for me to make a choice. I like sale associates who are do to earth and Tony was. Thanks for your help. More

Why I will choose Larry Hill Ford every time for my vehicle needs: Everything from ordering parts for an existing condition, all the way over to setting up service... The people where friendly & the vehicle needs: Everything from ordering parts for an existing condition, all the way over to setting up service... The people where friendly & the experience was Easy and Excellent! I have ordered parts for something I could fix without any pressure to repair the order there b/c they knew I could do it with no expertise... and they even showed me how!! I came back in for service to find out that my service was included in the "platinum service" I bought with my vehicle. I didn't have to ask for anyone to update the profile. They ask me and made sure that al the t's where crossed and all the I's were dotted. They were so nice and friendly. A breath of fresh air compared to another dealership right down the road! Thank you Joe Trentham, Jerry Johnson, Dustin in Service, and Audra at the front desk for all your smiling faces and exquisite professionalism and help! -Chris More

Service was excellent. Joe Trentham was very professional and does a great job. Service was completed in a great time frame. It was a very good service experience. professional and does a great job. Service was completed in a great time frame. It was a very good service experience. More

I recieved a letter in the mail informed me that I needed to bring my veh in for a recall. I called and Tony answered the phone and instructed me to get him the vin # to my veh and that he would order the pa to bring my veh in for a recall. I called and Tony answered the phone and instructed me to get him the vin # to my veh and that he would order the part and call me when the part came in and I could get it back the same day when I dropped it off. It happened just like that, and it was nice of him to let me know I needed to bring it to him on empty so I would not waste any gas. I look forward to working with Tony again. More