Cleveland Ford - Service Center

Took my girlfriend's 2013 Ford Fusion Hybrid to Larry Hill to have warranty work done. Processing and wait time were very low and painless. Joe Trentham was professional and all the repairs were comple Hill to have warranty work done. Processing and wait time were very low and painless. Joe Trentham was professional and all the repairs were completed. Thanks. More

Mr. Blevins explained everything to me in a professional manner. From the moment I walked in, Mr. Blevins was courteous, he listened to me and my wishes, and he was very helpful. Thank you! manner. From the moment I walked in, Mr. Blevins was courteous, he listened to me and my wishes, and he was very helpful. Thank you! More

I carried my Mercury to the dealership for a "Re-call" part. Joe Trentham was very friendly and met me at the door. He took my keys and had a mechanic take it to re-place the re-called part. I w "Re-call" part. Joe Trentham was very friendly and met me at the door. He took my keys and had a mechanic take it to re-place the re-called part. I waited in the lounge with a cup of free coffee and watched the news while my car was being repaired.It was a friendly, pleasant atmosphere. More

Excellent Service and experience. James was very friendly and helpful and had my service completed quickly and efficiently. I was very satisfied with everyone's attitude and helpfulness. and helpful and had my service completed quickly and efficiently. I was very satisfied with everyone's attitude and helpfulness. More

The service was great! Quick and very friendly. Excellent work would recommend service and sales departments to anyone. Tony and Joe are true professionals. Thanks! work would recommend service and sales departments to anyone. Tony and Joe are true professionals. Thanks! More

Everyone was helpful and very experienced in their work. Friendly and willing to take time to explain the work in detail. The workforce seemed to be very happy with their job as well as with each other. It Friendly and willing to take time to explain the work in detail. The workforce seemed to be very happy with their job as well as with each other. It was a very relaxing and enjoyable experience do deal with Larry Hill Ford service department. More

have always got great serivice, very friedly and knowledgeable servicemen and staff. have always been very pleased with quick service,and would highly reommend thier services thank knowledgeable servicemen and staff. have always been very pleased with quick service,and would highly reommend thier services thank More

Joe was very friendly and informative. The waiting area was clean and the wait was not very long either. I will be coming back in the future! was clean and the wait was not very long either. I will be coming back in the future! More

What a great ambassador to your business. Very polite and courteous to the customers. I would highly recommend this dealership to my friends and family. Keep up the good work. and courteous to the customers. I would highly recommend this dealership to my friends and family. Keep up the good work. More

I have used the service department at Larry Hill for several years and have most often found them to be customer service oriented, capable, and reliable. I appreciate that if the service takes awhile, several years and have most often found them to be customer service oriented, capable, and reliable. I appreciate that if the service takes awhile, I am given updates during my wait. More