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Cleveland Ford - Service Center

Cleveland, TN

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939 Reviews

939 Reviews of Cleveland Ford - Service Center

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September 19, 2019

Went as expected on service Had appt for Oil and filter change. The process tool longer than I would have liked but the people were very friendly and attentive. The people in mai More

by Mike P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont remember employees name
September 17, 2019

Love Cleveland Ford The whole staff is friendly, respectful and courteous. They keep you updated when waiting on your vehicle to be serviced and check to see if you need More

by Allison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Villalona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ciji Graham
September 17, 2019

Oil change Took my F150 to get the old changed overall a good job no problems it just took longer than I wanted to be there The price was good More

by David1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Penepent
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2019

To much oil was put in my new trucks 1st service visit Poor service...then after I realized something was done to my truck at Cleveland Ford ...I had to make arrangements to get it back there More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Would rather not name names...
September 12, 2019

Oil change-Tire Rotation Fast, courteous, thorough and informative service. I was in and out in less than 1 hour. Carter was very friendly and helpful. I will return for all More

by lilbit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carter Crubaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2019

ccini Ciji was great with me. I have difficulty walking and she is always super helpful. Everyone else has treated me well but ciji made a strong, excellent More

by Bj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braulio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ciji. Andrew Dunn
September 09, 2019

First Service of New Car I took my 2019 Ford Fiesta in to Cleveland Ford for it's first service. Although I had not purchased the car at that location, I was treated very cour More

by de Bear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Penepent
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2019

Work performed to satisfaction From walk-in and talking to service writer was made to feel welcoming that my service repair would be taken care of in a timely manner More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Crubaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2019

Service Department The service was done in a timely manner and everyone was friendly. We had a good experience with the routine maintenance that we had done. Our questio More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Penepent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2019

Cleveland Ford Service Service in Cleveland Ford has always been excellent and goes above and beyond in attending to my vehicles. I have never had a bad experience at this More

by Scott.Hamilton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Tackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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