Cleveland Ford - Service Center

Service dept. Had to have car towed in due to very dead battery. Ryan Martin is my service advisor and immediately got the car into service to diagnose the problem Had to have car towed in due to very dead battery. Ryan Martin is my service advisor and immediately got the car into service to diagnose the problem. Battery was under warranty, replaced, and everything was taken care of in a most polite, professional manner. Ryan is always available for any questions or concerns I may have. The service department at Cleveland Ford is always very busy, but I have never felt rushed or pressured. More

Went as expected on service Had appt for Oil and filter change. The process tool longer than I would have liked but the people were very friendly and attentive. The people in mai Had appt for Oil and filter change. The process tool longer than I would have liked but the people were very friendly and attentive. The people in main showroom went out of their way to help me review some autos when the service ran long. More

Love Cleveland Ford The whole staff is friendly, respectful and courteous. They keep you updated when waiting on your vehicle to be serviced and check to see if you need The whole staff is friendly, respectful and courteous. They keep you updated when waiting on your vehicle to be serviced and check to see if you need anything. I would recommend Cleveland Ford to anyone who is looking to buy a new or used vehicle. Thank you Cleveland Ford!! More

Oil change Took my F150 to get the old changed overall a good job no problems it just took longer than I wanted to be there The price was good Took my F150 to get the old changed overall a good job no problems it just took longer than I wanted to be there The price was good More

To much oil was put in my new trucks 1st service visit Poor service...then after I realized something was done to my truck at Cleveland Ford ...I had to make arrangements to get it back there Poor service...then after I realized something was done to my truck at Cleveland Ford ...I had to make arrangements to get it back there More

Oil change-Tire Rotation Fast, courteous, thorough and informative service. I was in and out in less than 1 hour. Carter was very friendly and helpful. I will return for all Fast, courteous, thorough and informative service. I was in and out in less than 1 hour. Carter was very friendly and helpful. I will return for all my service needs. More

ccini Ciji was great with me. I have difficulty walking and she is always super helpful. Everyone else has treated me well but ciji made a strong, excellent Ciji was great with me. I have difficulty walking and she is always super helpful. Everyone else has treated me well but ciji made a strong, excellent impression on me. More

First Service of New Car I took my 2019 Ford Fiesta in to Cleveland Ford for it's first service. Although I had not purchased the car at that location, I was treated very cour I took my 2019 Ford Fiesta in to Cleveland Ford for it's first service. Although I had not purchased the car at that location, I was treated very courteously and my car was finished in very little time. The customer waiting area is comfortable with free Wi-Fi and the service team keeps you apprised at every step. I was most satisfied. More

Work performed to satisfaction From walk-in and talking to service writer was made to feel welcoming that my service repair would be taken care of in a timely manner From walk-in and talking to service writer was made to feel welcoming that my service repair would be taken care of in a timely manner More

Service Department The service was done in a timely manner and everyone was friendly. We had a good experience with the routine maintenance that we had done. Our questio The service was done in a timely manner and everyone was friendly. We had a good experience with the routine maintenance that we had done. Our questions were answered and explained completely so we could understand. More