Cleveland Ford - Service Center

Review of Service, it was great My wife and I had our MKX taken to Larry Hill for repairs and a F-150 for service today. James, our Service rep was very accommodating and arranges b My wife and I had our MKX taken to Larry Hill for repairs and a F-150 for service today. James, our Service rep was very accommodating and arranges both the service and repairs in very good time and our vehicles back in like new condition in no time. He was very friendly and professional and you should be proud of such an employee. Thank you for your approach to your customers and we will have no difficulties spreading the word and of course, we will be back. Thank you, Pete and Gail Pharr More

Service Jerry Johnson was very helpful. Service department was busy and he was able to help me within seconds of me arriving. Very polite and courtesy gentlem Jerry Johnson was very helpful. Service department was busy and he was able to help me within seconds of me arriving. Very polite and courtesy gentleman More

Friendly Service I dropped by truck off at Larry Hill Ford to be serviced and received very friendly service and a ride back to my office so I didn't have to wait whil I dropped by truck off at Larry Hill Ford to be serviced and received very friendly service and a ride back to my office so I didn't have to wait while my truck was serviced. More

Excellent Service from Jerry I have used the service department at Larry Hill for many years and each time I use the shuttle service. Jerry is very friendly and courteous. Now, he I have used the service department at Larry Hill for many years and each time I use the shuttle service. Jerry is very friendly and courteous. Now, he even remembers where my house is located. Today, due to wait time, he took me to get a burger since I had not eaten. That is 5 star service. I appreciate the shuttle program as it makes getting your routine service and other work done very easy. And, who can beat the over the top service Jerry provides. More

Service Brought my truck in for service and they did a Great Job! Friendly and peaceful atmosphere without pressure or hassle. i would recommend this busin Brought my truck in for service and they did a Great Job! Friendly and peaceful atmosphere without pressure or hassle. i would recommend this business to others. More

Great Experience We had an excellent first experience at Larry Hill Ford. Mr. Blevins greeted us, gave us an estimated time for the work to be completed, and walked u We had an excellent first experience at Larry Hill Ford. Mr. Blevins greeted us, gave us an estimated time for the work to be completed, and walked us to the waiting area. Our truck was serviced on time and Mr. Blevins went over a checklist that had been completed, then saw us out. We feel we were valued as a customer and will return for service when the need arises. More

A happier world if there were more Jerry's Jerry is always upbeat and makes you feel like you are being welcomed home. He remembered my wife had been ill recently, and he inquired about her. I Jerry is always upbeat and makes you feel like you are being welcomed home. He remembered my wife had been ill recently, and he inquired about her. I could tell he was sincerely concerned. He is always wearing that friendly smile that lets you know he is a friend. You can tell that he is proud to work at Larry Hill Ford, which for me builds confidence in this dealership. More

Just great…. Took my car for service. Jerry Johnson gave me a ride home. Wonderful service offered by Larry Hill Ford. Jerry is SUPER!! Thanks so much. Took my car for service. Jerry Johnson gave me a ride home. Wonderful service offered by Larry Hill Ford. Jerry is SUPER!! Thanks so much. More

Air conditioner Drove into dealership and Joe was very personable in getting my car in to fix the AC. He also kept me updated on the progress over the 4 hrs. It took Drove into dealership and Joe was very personable in getting my car in to fix the AC. He also kept me updated on the progress over the 4 hrs. It took to check and fix the problem. More

FORD EXPEDITION SERVICED I recently had my Expedition serviced at Larry Hill Ford and got exactly what i wanted done only because of Jerry Johnson. The techs wanted to do all I recently had my Expedition serviced at Larry Hill Ford and got exactly what i wanted done only because of Jerry Johnson. The techs wanted to do all kinds of things that i did not feel needed to be done. I explained to Jerry who was helping me what i wanted and he made sure i got exactly what i NEEDED and that everything was done right. I would only go back if he is the one helping me because he is someone you can trust and his word is good. I am due a service now and when i go if he is not there i will come back when he is there so i know my car will get exactly what it needs. More