939 Reviews of Cleveland Ford - Service Center
????? Joe always goes out of his way to make sure things are correct and I am in and out as quickly as possible. Thank you Joe always goes out of his way to make sure things are correct and I am in and out as quickly as possible. Thank you More
Car Service I have never been into this dealership and received nothing but quality service. The staff is EXTREMELY nice and will to assist. This is my first Fo I have never been into this dealership and received nothing but quality service. The staff is EXTREMELY nice and will to assist. This is my first Ford and I would purchase another one just because of the quality of care giving by their staff. More
recall took my car this morning for a recall I thought I would be there awhile. but they got me fixed and ready to go in no time. and the service consultant took my car this morning for a recall I thought I would be there awhile. but they got me fixed and ready to go in no time. and the service consultant was extra nice. I would recommend this dealership to anyone looking for a vehicle. I"ve been with larry hill ford for quite a few years and I"ve always got good and friendly service. More
Joe Trentham is the best of the best! Best service dealer encountered over many years....Joe is more than a five star rating.....He is extremely pleasant and has a pleasing personality and Best service dealer encountered over many years....Joe is more than a five star rating.....He is extremely pleasant and has a pleasing personality and delivered the F150 on time for my trip. More
Wonderful experience! Jerry Johnson made my experience in the service department pleasant from the moment I walked in the door. He greeted me with a smile and was very help Jerry Johnson made my experience in the service department pleasant from the moment I walked in the door. He greeted me with a smile and was very helpful. He even helped me get a discount on the service done to my car. I was very thankful for his kindness and going above and beyond to help me have the best experience possible. I will certainly continue to come back to Larry Hill to have my car serviced because of the excellent customer service. More
Fast and easy! I took my car in to get a new key made and it only took about 30 minutes. Usually I'll have to sit in the dealership for at least an hour for that so I took my car in to get a new key made and it only took about 30 minutes. Usually I'll have to sit in the dealership for at least an hour for that sort thing. I also liked they checked out my car for oil, brakes, tires, etc. even though I only needed a key and it was still fast. More
Immediate Need, Immediate Fix I had an unexpected problem with our Ford Flex and brought the car in so the service guys could figure out what was wrong. James reassured me that the I had an unexpected problem with our Ford Flex and brought the car in so the service guys could figure out what was wrong. James reassured me that they would determine the cause of the problem and get the car repaired as soon as possible. I was there just over an hour and the costs of repair were less than I had been quoted by a local repair business. Worth the drive across town to get reliable service!!! Thank you, James and Service Guys!! More
Quick fix Took truck in @9 this morning for warranty work . Out by 12:00. Service department diagnosed problem and made repairs really quick. I was surprised a Took truck in @9 this morning for warranty work . Out by 12:00. Service department diagnosed problem and made repairs really quick. I was surprised and pleased. More
shuttle service jerry johson of larry hill ford, cleveland TN you were very professional and friendly. Thanks Larry Hill Ford for free shuttle service. Keep it up Gre jerry johson of larry hill ford, cleveland TN you were very professional and friendly. Thanks Larry Hill Ford for free shuttle service. Keep it up Great Work and can't wait for new showroom ! More
Oil Change In and out Quick, friendly saff. Jerry Johnson was very helpful and pulled up some information on another ford vichle I had bought that was in the f In and out Quick, friendly saff. Jerry Johnson was very helpful and pulled up some information on another ford vichle I had bought that was in the ford system. More