Cleveland Ford - Service Center

Good Experience with Service Consultant Joe has taken care of my service needs on several vehicles and has always been knowledgable, friendly, and very gentleman like. He has always been abl Joe has taken care of my service needs on several vehicles and has always been knowledgable, friendly, and very gentleman like. He has always been able in a courtious manner to answer all questions concerning my vehicles. I would definitely reccomend Joes service department to any and all. Sincerely, Dale Prince More

Extremely helpful I dropped in without an appointment with my Low Tire Pressure light on. James Blevins quickly had a technician look at my tires. A nail was found in I dropped in without an appointment with my Low Tire Pressure light on. James Blevins quickly had a technician look at my tires. A nail was found in a tire and they worked my repair into their schedule. My vehicle was ready within 1/5 hours. Everyone was very helpful and friendly. I highly recommend Larry Hill Ford's service department! More

My interaction with Jerry Johnson Jerry helped me with an issue involving the names in which both our ford vehicles are registered. He was awesome and then proceeded to smile and assis Jerry helped me with an issue involving the names in which both our ford vehicles are registered. He was awesome and then proceeded to smile and assist me with my oil change. I felt really good about my experience today. Wished more were like him More

Those Service Guys Always Greet Me with a SMILE!!! On this visit, Jerry met me at the door, figured out what my car needed, showed me to the NEW waiting room and made sure my wait was short. I always f On this visit, Jerry met me at the door, figured out what my car needed, showed me to the NEW waiting room and made sure my wait was short. I always feel confident that the work will be done correctly and as quickly as possible. Again, Thanks Ya'all!!! More

Great Service Department Staff! The experience at my appointment was fast and efficient. Great service department at Larry Hill Ford! Joe Trentham is very friendly and knowledgeable The experience at my appointment was fast and efficient. Great service department at Larry Hill Ford! Joe Trentham is very friendly and knowledgeable about the service. Always a pleasure to work with hi,. More

service advisor Jamey is a great service representative. He treated me like we were old friends and I had just met him. He is very kind. He is a people person. He ta Jamey is a great service representative. He treated me like we were old friends and I had just met him. He is very kind. He is a people person. He takes pride in his job and it shows by the way he treated me. More

Prior disappointment overcome by last service I have two Ford products that have been serviced by Larry Hill Ford. One I purchased there and one I purchased elsewhere. On two prior trips I was ve I have two Ford products that have been serviced by Larry Hill Ford. One I purchased there and one I purchased elsewhere. On two prior trips I was very disappointed with the service. I was very leary of taking any car of mine to have them work on it. So when I did take one in (one last chance) I explained my prior poor experiences to James Blevins and he assured me he would do all he could to prevent me from having another bad experience. He was true to his word. He kept me informed of the progress on my car, called with an estimate that was spot on correct for the work. The car was ready when it was promised and James advised me to keep the paperwork incase this known issue (has a TSB) turned into a recall. Because of James I will continue to use the service department. More

Ford service I never dread oil changes. Or services for my truck. Everyone at Larry Hill Ford is always courteous, friendly and helpful. I would recommend the serv I never dread oil changes. Or services for my truck. Everyone at Larry Hill Ford is always courteous, friendly and helpful. I would recommend the service department at Larry Hill Ford to anyone. More

Excellent Service Experience Went in for regular service on my 2012 Ford Escape. Jerry Johnson took care of my needs and saved me a little money. Professional and quick serve. Ve Went in for regular service on my 2012 Ford Escape. Jerry Johnson took care of my needs and saved me a little money. Professional and quick serve. Very pleasant. More

Courteous & Comepetent I brought our newly purchased Ford Edge in for its first service appointment. Mr. Johnson was courteous in his demeanor and competent in setting up my I brought our newly purchased Ford Edge in for its first service appointment. Mr. Johnson was courteous in his demeanor and competent in setting up my service. Upon completion of the service, he took time to go over the invoice and explained each procedure. I would highly recommend Mr. Johnson to anyone going to Larry Hill Ford's Service Dept. More