Cleveland Ford - Service Center

Commending Jerry and Patrick Patrick And Jerry did an Excellent job taking Care Of me as a customer. Patrick did the paper work efficiently And Jerry was the Driver who took me to Patrick And Jerry did an Excellent job taking Care Of me as a customer. Patrick did the paper work efficiently And Jerry was the Driver who took me to school And back To the Dealer. Both of them were very professional in terms of service. THANKS!!! More

Excellent Customer Service I was greeted by Jerry Johnson. He drove me to my doctor appointment while my truck was being serviced. He offered to come back to get me after the I was greeted by Jerry Johnson. He drove me to my doctor appointment while my truck was being serviced. He offered to come back to get me after the appointment but I already had someone lined up to pick me up and return me to Larry Hill. Jerry was very friendly and made me feel comfortable. When I picked up my truck I again received a friendly greeting by Chris who took me to check out and pick up my truck. I was treated very well and will return with my Escape and Raptor in the future. More

Excellent Customer Service as Usual I have taken all my fords to Larry Hill and they are always friendly and respectful. They take care of me every time and are always willing to work wi I have taken all my fords to Larry Hill and they are always friendly and respectful. They take care of me every time and are always willing to work with you and your schedule. Clyde the service manager has always treated me with respect and personally makes sure you are happy with your resolution and service needs. Joe, Chris and Patrick have all assisted me with my service concerns with my F150 and I will always come back. Thanks guys, you are the best! More

A great experience Arrived at dealership at 7:30am, Joe Trentham met me at the door of my vehicle with a service ticket in hand, he listened to and wrote down all the pr Arrived at dealership at 7:30am, Joe Trentham met me at the door of my vehicle with a service ticket in hand, he listened to and wrote down all the problems I was having with my daughters truck, Very professional and polite. He offered me a ride back to work that I was very thankful for. Jerry Johnson picked me up and took me back to work, this was a very nice experience, Jerry was very friendly and nice, I enjoyed the total experience this morning. And my next purchase will be from Larry Hill Ford just because of the service and staff. Thanks Larry Daugherty More

Treated well by the service department I took my daughters car in to have the door worked on and was greeted with a hand shake and a smile by Jerry Johnson. My car was checked in without de I took my daughters car in to have the door worked on and was greeted with a hand shake and a smile by Jerry Johnson. My car was checked in without delay and then jerry was happy to give me a ride to work. More

adequate Brought Escape in several weeks ago for a no start condition. Replaced battery prior to visit. Charged $ for deductible of service plan. Replaced alte Brought Escape in several weeks ago for a no start condition. Replaced battery prior to visit. Charged $ for deductible of service plan. Replaced alternator. Not fixed. Wife and daughter stranded. Not a happy camper.We'll see how this turns out. .update. Went back 03/23. Got me in early. Took a couple of hours, but found a loose ground wire. Cautiously optimistic this is the solution as the starter turns over faster than it ever has..I really want to feel this is a great service center. .03/24. All systems working fine, Vehicle repaired ! Faith restored in Larry Hill Service department. More

amazing service! Joe is always amazing, he works hard to get me took care of, he is professional and courteous, I recommend this department anytime I can, I also enj Joe is always amazing, he works hard to get me took care of, he is professional and courteous, I recommend this department anytime I can, I also enjoy working with Seth. More

Amazed bought fusion 3 months ago had a very good experience, just had service done and again a good experience was not looking forward to service wait but w bought fusion 3 months ago had a very good experience, just had service done and again a good experience was not looking forward to service wait but was treated with respect and was amazed at the short wait. Keep up the good work Larry Hill More

All around amazing! I was extremely pleased with my entire experience at Larry Hill Ford. Upon walking through the door, my children and I, were greeted with friendly, c I was extremely pleased with my entire experience at Larry Hill Ford. Upon walking through the door, my children and I, were greeted with friendly, courteous, helpful staff of Larry Hill Ford. Every employee we encountered during our stay was exceptionally sweet and genuinely had our best interests in mind. More

service oil change Quick oil change.friendly staff people cared for my concerns and time line very helpful every time. the only place I take my cars. Thanks Quick oil change.friendly staff people cared for my concerns and time line very helpful every time. the only place I take my cars. Thanks More