Cleveland Ford - Service Center

Service Ford F-150 I scheduled an appointment for 9 am and arrived early. They quickly took my vehicle back and completed the job quickly. I was not pressured into any o I scheduled an appointment for 9 am and arrived early. They quickly took my vehicle back and completed the job quickly. I was not pressured into any other sales pitches. I would recommend this dealer for all your service needs. More

Ciji will take care of you! I like to go to the experts for my car service and repair. Who knows my car better than the manufacturer? Not to mention, I can always trust them to I like to go to the experts for my car service and repair. Who knows my car better than the manufacturer? Not to mention, I can always trust them to use new, certified parts. If you're a single gal like me who knows absolutely nothing about cars, book your appointment with Ciji Peters. She'll keep you informed every step of the way and really take care of you! More

Great Customer Service Ryan took care of us from the time we dropped our truck off until we picked it up. His follow up and feedback was great. Ryan took care of us from the time we dropped our truck off until we picked it up. His follow up and feedback was great. More

fast courtious and willing to serve the public. they gave excellent service, faster than quoted and showed a willingness to assist. The service employee was extremely helpful in seeing all the requi they gave excellent service, faster than quoted and showed a willingness to assist. The service employee was extremely helpful in seeing all the required service was complete and explained the results of all the work. More

Excellent service by their service personnel. While in vacation in Tennessee our check engine lite came on. Went to the local Ford dealer and Ciji Graham, their service adviser got our vehicle in While in vacation in Tennessee our check engine lite came on. Went to the local Ford dealer and Ciji Graham, their service adviser got our vehicle in promptly to find out what was wrong. She also arranged for us to get a rental vehicle while they had my truck. Their service department fixed the problem and got us back on the road in a timely manner at no charge to us. Thanks to Ciji and her professionalism we had very little delay during our vacation and were able to continue on with the peace of mind of knowing that our vehicle was reliable again. More

Everything was great fast and friendly got my truck back when they said it would be ready they even look at my radio to see why sync wasn't working and that not why we brought it there they go the extra mil when they said it would be ready they even look at my radio to see why sync wasn't working and that not why we brought it there they go the extra mile More

Excellent Service Very courteous, knowledgeable, and friendly. Service was performed with only a short wait from appointment time. the service report was covered by Rya Very courteous, knowledgeable, and friendly. Service was performed with only a short wait from appointment time. the service report was covered by Ryan after service. More

A/C repair My 2011 Fusion has had a difficult to diagnose A/C problem. Cigi and Chuck have been very helpful with this problem. Chuck went above and beyond to d My 2011 Fusion has had a difficult to diagnose A/C problem. Cigi and Chuck have been very helpful with this problem. Chuck went above and beyond to diagnose this problem. Cigi kept me informed and was very polite and professional. More

Ron the service manager did a great job keeping me updated on my service and making sure the work was complete and done correctly. I was very pleased with the service updated on my service and making sure the work was complete and done correctly. I was very pleased with the service More

Excellent service It was on a Saturday, I drove in and told them I needed an oil change. They worked me in and promptly serviced it. I greatly appreciated it. It was on a Saturday, I drove in and told them I needed an oil change. They worked me in and promptly serviced it. I greatly appreciated it. More