Cleveland Ford - Service Center

Great Service Consultants Joe Trentham was my service consultant during my last visit. Joe made sure i was kept up to date on the repair status of my vehicle and the repair cos Joe Trentham was my service consultant during my last visit. Joe made sure i was kept up to date on the repair status of my vehicle and the repair costs. I recommend my friends to Larry Hill Ford for their repairs and tell them Joe is the man with the plan. More

Great Service I've had a great experience all around. From the time I bought my car to the services and customer reps. Such great people. I would recommend this ser I've had a great experience all around. From the time I bought my car to the services and customer reps. Such great people. I would recommend this service center!!! More

Service Call Jerry J. from the service department took great care of me and my car when I brought it in for it's 100,000 mile check up. Larry Hill has always prov Jerry J. from the service department took great care of me and my car when I brought it in for it's 100,000 mile check up. Larry Hill has always provided great service at a fair price! I would highly recommend them for sales and services. More

Service Review Since I purchased my F150 new in 2013 through today I have had excellent service at this dealership. My service experience each time I come has been Since I purchased my F150 new in 2013 through today I have had excellent service at this dealership. My service experience each time I come has been quick with excellent quality. More

BEST SERVICE AROUND!!! On my recent visit to the Service Department at Larry Hill, Jerry Johnson took GREAT CARE of me & that's why I drive 1 1/2 hours away to get my F-150 On my recent visit to the Service Department at Larry Hill, Jerry Johnson took GREAT CARE of me & that's why I drive 1 1/2 hours away to get my F-150 fixed. Everyone at Larry Hill Ford are Exceptional Friendly & Helpful Employees. By the time you leave, you feel like your "part of the family". You would never get that from any other Dealer PERIOD!!! More

Ride with Jerry! Jerry Johnson took great care of me during a recent visit to Larry Hill. He is the most courteous gentleman I have ever met at a dealership. He's the Jerry Johnson took great care of me during a recent visit to Larry Hill. He is the most courteous gentleman I have ever met at a dealership. He's the kind of guy you would recommend to family and friends to go visit for their service needs! More

Service problem with a recalled event Jerry was extremely helpful and I was so grateful for the ride home. It was after 5:00 and I didn't have a ride back to my house from the dealership. Jerry was extremely helpful and I was so grateful for the ride home. It was after 5:00 and I didn't have a ride back to my house from the dealership. There were no rental cars available and Jerry was so kind to bring me home (and deal with considerable traffic). He is definitely an asset to the dealership! More

Jerry is the BEST!!! I did not buy my vehicle from Larry Hill Ford, but I travel half an hour from home because of Jerry's attentive and helpful service when my vehicle ne I did not buy my vehicle from Larry Hill Ford, but I travel half an hour from home because of Jerry's attentive and helpful service when my vehicle needs maintenance. He keeps me appraised of the process and goes FAR above and beyond to treat me with kindness and respect and a cheerful attitude. More

Thumbs Up The service dept has always been what I feel very courteous and professional when I have brought my truck in for service. Also I believe they have bee The service dept has always been what I feel very courteous and professional when I have brought my truck in for service. Also I believe they have been up front with me about my vehicle and do a good job with servicing the truck. More

Jerry Johnson is the beats! Jerry Johnson, Service Department Associate, is the reason we came back to Larry Hill Ford after a very bad sales experience with Larry Hill Ford. Jer Jerry Johnson, Service Department Associate, is the reason we came back to Larry Hill Ford after a very bad sales experience with Larry Hill Ford. Jerry is the kind of man that engenders trust when such has been undermined. My wife has taken our Ford Edge to Jerry for the past 2.5 years. Jerry has consistently treated her with the utmost respect and has made every effort to listen when she would explain the problem in hand. So when I purchased my 2014 F-150 there was but one place for me to have it serviced. I have not met anyone who definded service as Jerry does, the act and process of helping people. I am grateful for all Jerry has done to make car maintainance a means of encouraging others. Thank you Jerry. More