Cleveland Ford - Service Center

I can never seem to get it right I spoke with the person I spoke with the person working onmy truck three times all three times I told them I wanted a diagnostic test ran an it still was not done I spoke with the person working onmy truck three times all three times I told them I wanted a diagnostic test ran an it still was not done More

Transmission & Rear The service was great. Ron was very helpful in getting us scheduled and our car serviced. They kept the vehicle overnight and saw that we were able to The service was great. Ron was very helpful in getting us scheduled and our car serviced. They kept the vehicle overnight and saw that we were able to acquire a rental vehicle. Thanks to the courtesy car driver for taking us where we needed to go. More

Everyone is always friendly and kind and I don’t have to wait long and I would always tell people to go there the only place I go to get my truck serviced wait long and I would always tell people to go there the only place I go to get my truck serviced More

Great customer service Anytime I am needing my vehicle serviced I am always pleased with the service I receive. I would HIGHLY recommend this service department to anyone if Anytime I am needing my vehicle serviced I am always pleased with the service I receive. I would HIGHLY recommend this service department to anyone if needing ANYTHING done on their vehicle big or small. You won`t be disappointed. More

Cleveland Ford is conveniently located close to interstate 75 in Cleveland Tennessee. They changed my oil real good. I had old oil and they put new oil in. interstate 75 in Cleveland Tennessee. They changed my oil real good. I had old oil and they put new oil in. More

awesome customer service!! This is the best place around town to get your vehicle serviced!! ciji stayed in touch with me through everything and told me about any issues that ne This is the best place around town to get your vehicle serviced!! ciji stayed in touch with me through everything and told me about any issues that needed addressed for future services. More

We highly recommend Cleveland Ford! The service we receive is always top notch. The employees are wonderful to work with. We enjoy working with Ciji as she makes sure our car is cared for as if it was receive is always top notch. The employees are wonderful to work with. We enjoy working with Ciji as she makes sure our car is cared for as if it was her own. More

Great The staff was very professional. Ms. Russell do an outstanding job in getting set up and Mr. Martin was a true delight to assist me. The staff was very professional. Ms. Russell do an outstanding job in getting set up and Mr. Martin was a true delight to assist me. More

This company was very friendly and efficient in getting my Ford Edge repaired and back to me in a very short time. Thanks to Ron Penepent and his staff for all their help. my Ford Edge repaired and back to me in a very short time. Thanks to Ron Penepent and his staff for all their help. More

Mix up fixed After they diagnosed my sons truck, Ciji called with a cost of repair. I approved it based on what she told me. When I got to check out, the bill wa After they diagnosed my sons truck, Ciji called with a cost of repair. I approved it based on what she told me. When I got to check out, the bill was much more. There was confusion over what was included when she told me over the phone, and I'm sure part of the miscommunication was my fault. But Ciji adjusted the bill to what I thought was fair. That is good customer service. More