Cleveland Ford - Service Center

Joe to the rescue Mr. Trentham was curtious , quick, and helpfull. In at 7:30am out at 8:15. Asked him his opinion on some things related to the technicians and my prev Mr. Trentham was curtious , quick, and helpfull. In at 7:30am out at 8:15. Asked him his opinion on some things related to the technicians and my previous work done in January . He went above and beyond to help me resolve my issues. Thanks again Joe. Signed a loyal customer. P.S if it wasn't for people like Joe I would not have in the last 5 years spent 150,000.00 in the used car department. More

Nice to work with. This was my first time to visit, and I had a good service. Jerry Johnson was a great help and made my experience very nice. This was my first time to visit, and I had a good service. Jerry Johnson was a great help and made my experience very nice. More

Pleasant and fast I brought my ford fusion hybrid in for oil change which was overdue and spoke with Jerry Johnson who was pleasant and he also informed me of a recall I brought my ford fusion hybrid in for oil change which was overdue and spoke with Jerry Johnson who was pleasant and he also informed me of a recall and that it could be taken care of also. He said it might take a few hours but the service was much faster than that. It was raining and he had a man bring the car under cover so I wouldn't get wet, very thoughtful. More

Satisfying, pleasant I have been to Larry Hill Ford on several occasions. I have also dealt with several different representatives of Larry Hill Ford. Jerry Johnson a Serv I have been to Larry Hill Ford on several occasions. I have also dealt with several different representatives of Larry Hill Ford. Jerry Johnson a Service Department Associate has always been there to greet me at the door with a smile. My visits have been for oil changes and recalls. Mr. Johnson would go out of his way to keep me updated on exactly what was going on with vehicle. I know all of these associates are extremely busy. If you find yourself at Larry Hill Ford look up Mr. Johnson. Thank you. More

Friendly and courteous - rented me a car Recall on transmission, part was ordered, rented a car for me to drive while car was being repaired. Rental company picked me up and took me to get ca Recall on transmission, part was ordered, rented a car for me to drive while car was being repaired. Rental company picked me up and took me to get car. Car repaired the next day. More

Great service Joe Trentham, in the service department was very knowledgeable about what service the car needed. He was very friendly, and made the service experien Joe Trentham, in the service department was very knowledgeable about what service the car needed. He was very friendly, and made the service experience a pleasure to deal with. We have always been pleased with the service at Larry Hill Ford, and will continue to do business with them in the future. More