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940 Reviews of Cleveland Ford - Service Center
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March 01, 2016
You are treated great even for routine service Brought my SUV in for a simple oil change. Once again the interaction with the service department is very pleasant and personal. Jerry Johnson is al Brought my SUV in for a simple oil change. Once again the interaction with the service department is very pleasant and personal. Jerry Johnson is always a breath of fresh air. More
by fordste
Employees Worked With
Jerry Johnson
March 01, 2016
Very friendly customer service I've been taking my SUV to Larry Hill Ford for service since I purchased it in 2009. I've always had pretty good customer service, but I don't think I I've been taking my SUV to Larry Hill Ford for service since I purchased it in 2009. I've always had pretty good customer service, but I don't think I've ever encountered anyone as friendly as Jerry. He was so nice and I really appreciate that. More
by ugafanntn
Employees Worked With
Jerry Johnson
February 26, 2016
Truck Repair Large engine Warranty repair on F150 completed timely and satisfactory. Jerry Johnson was excellent to work with. I also worked closely with the Dispa Large engine Warranty repair on F150 completed timely and satisfactory. Jerry Johnson was excellent to work with. I also worked closely with the Dispatcher in service but I dont remember his name and Mark was my mechanic and they all did a great job. More
by HKConway
Employees Worked With
Jerry Johnson
February 23, 2016
Oil Change I brought my truck by for service and they were a little busy. Jerry and his team got me in and out with in an hour. Jerry always greats you with a sm I brought my truck by for service and they were a little busy. Jerry and his team got me in and out with in an hour. Jerry always greats you with a smile and does a great job keeping you updated on the work progress. Great guy......... More
by jag
Employees Worked With
Jerry Johnson
February 19, 2016
SUV Service The staff in the Service Department have always been extremely nice and they get my vehicle repaired in a timely manner. I would recommend this deale The staff in the Service Department have always been extremely nice and they get my vehicle repaired in a timely manner. I would recommend this dealership. More
by n2praze
Employees Worked With
Joe Trentham
February 18, 2016
service Just want to let everyone know that we are very proud of the service department at Larry Hill Ford i have a 2014 Fusion and they have always been ve Just want to let everyone know that we are very proud of the service department at Larry Hill Ford i have a 2014 Fusion and they have always been very nice and fast services every time i have took my car for it to be serviced great service...i have and will tell others about this... Thanks Duncans Harrison TN More
by duncanmaddie
Employees Worked With
Joe Trentham
February 17, 2016
Joe Trentham Joe is my favorite! If it wasn't for him I wouldn't go there. He is very helpful, friendly, and seems to know what's going on. Joe is my favorite! If it wasn't for him I wouldn't go there. He is very helpful, friendly, and seems to know what's going on. More
by c-madd
Employees Worked With
Joe Trentham
February 14, 2016
Great experience! Bought my car at this location and have continued to use the car service department for my oil changes and other car needs. Very nice environment and Bought my car at this location and have continued to use the car service department for my oil changes and other car needs. Very nice environment and always feel welcomed. More
by Trojans06
Employees Worked With
Jerry Johnson
February 13, 2016
Ford F150 maintenance From the time I arrived until the service was done, Jerry Johnson made me feel valued and comfortable. I had a limited timeframe, and it was obvious M From the time I arrived until the service was done, Jerry Johnson made me feel valued and comfortable. I had a limited timeframe, and it was obvious Mr. Johnson was helping me meet my commitment, which I appreciated very much. More
by jay
Employees Worked With
Jerry Johnson
February 12, 2016
Oil change/Jerry Johnson We came late on saturday for an oil change/rotation without an appointment and Jerry Johnson was very friendly and took care of us. He had us in and We came late on saturday for an oil change/rotation without an appointment and Jerry Johnson was very friendly and took care of us. He had us in and out within an hr. Thanks Jerry & Staff! More
by codom11
Employees Worked With
Jerry Johnson
